Business peeps

For retail news go to Marketplace pages
sponsored by Crown Glass Shopping Centre which also has Nailsea Shop Listings - trades are on Helping Hands Peeps

Patent Pending

Catalytic converter. Exhaust system of a

Fit our AntiCat System

A Nailsea car mechanic has invented a security device to stop thieves stealing catalytic converters.

And Nailsea Auto Electrical boss Rick Hand has applied for a UK patent for his AntiCat System.

Rick said: “Our AntiCat System attaches to the catalytic converter and to an audible alarm to deter the thief from stealing the part of a vehicle’s exhaust which contains precious metals.

“Damage caused by thieves trying to strip a catalytic converter can caused insurance claims of between £2-3,000 according to the AA and in the worst-case scenarios have seen motors written off entirely.

“With so many North Somerset victims we have taken it upon ourselves to come up with a solution.”

A catalytic converter is an exhaust emission control device that reduces toxic gases and pollutants in exhaust gas from an internal combustion engine into less-toxic pollutants by catalyzing a redox reaction.

The brazen thieves appear to target cars parked on driveways and favour Honda, Toyota and Lexus models.

There have been reports of thefts of this type in Ashton Vale, Backwell, Long Ashton, Nailsea, Yatton, Weston-super-Mare and beyond.

Rick added: “For £169 we can fit our anti-theft device.”

But it isn't all dash cams and batteries for this motor business which offers a  door-to-door service.

With the best in diagnostics, knowledge and lots of patience there isn't much mechanical they can't tackle.

Nailsea Auto Electrical can be contacted by phone on 01275 261005 or via by Facebook messenger.

Figure it out with new Nailsea accountants

With almost 20 years of experience as an accountant and tax adviser, local accountant Sarah Yi has decided the time is right to set up her own accountancy practice, Chime Accountants.

Sarah’s vision is to create an accountancy business that puts the needs of its clients at the heart of the business, providing high quality accountancy and tax advice in a rapidly changing world based on her years of experience and up to date tax and accounting knowledge.

Conveniently based in The Old Vicarage Business Centre, in the heart of Nailsea, Chime Accountants can provide a complete suite of accountancy and tax services for local businesses, as well as providing tax services and advice to individuals and landlords.

Sarah started her working life in Manchester at a top 20 firm of accountants before moving to Nailsea, where she has worked for a number of local accountancy firms.

She is a Chartered Tax Adviser and also a member of the Association of Taxation Technicians, dealing with all aspects of business accountancy and tax, from annual accounts, corporation tax and VAT to bookkeeping, payroll and CIS. She is equally happy dealing with personal tax, and helping landlords navigate the ever more complex waters of property taxation.

For a competitive quote, or to find out how she can help you and your business, contact Sarah by phone 01275 750011, by email, or visit her website for further information .


Spring budget 2021 summary

North Somerset Council economic development officer Josyanne Clarke has circulated a budget summary which has been emailed to members of Nailsea Chamber of Trade & Commerce by Matt Hanley.

Matt can be emailed at
At this time there are no more details of business grants but details will be given here when available
This response has been put together by Creative Industries Federation to Spring Budget Statement  2021 entitled Business Support For A Post Pandemic Recovery.
Here is the statement: 
The Chancellor has outlined further economic support to protect jobs and businesses across the UK in what is widely acknowledged as the most crucial Budget for businesses in a generation.
Chancellor Rishi Sunak has delivered his latest Budget to Parliament, setting out the Government's tax and spending plans against his forecasts for the UK economy. Taking place against an unprecedented economic background caused by Covid-19's unrelenting grip on the nation, this year's Budget is titled Protecting the Jobs and Livelihoods of the British People.
Touted as 'post-pandemic, post-Brexit, and jobs-led’, the Budget outlines the Chancellor's planned interventions to take the country through the remainder of lockdown and beyond, with ongoing financial support.
Despite extraordinary levels of borrowing and spending over the past year, Rishi Sunak has vowed to continue doing 'whatever it takes' to support the UK throughout the pandemic, promising to deploy the full fiscal firepower of the Treasury through the challenging months ahead.
There follows a summary of the main financial initiatives announced in Budget 2021 specifically targeting businesses and entrepreneurs.
The Coronavirus Job Retention 'Furlough' scheme has been extended until the end of September. Employers will be expected to pay 10% towards the hours their staff do not work in July, increasing to 20% in August and September, as the economy reopens.
There will be an extension of the UK-wide Self Employment Income Support scheme to September, with 600,000 more people who filed a tax return in 2019-20 now able to claim for the first time. The fifth and final grant will open from late July.
£5 billion for new Restart Grants from April – a one off cash grant of up to £18,000 for hospitality, accommodation, leisure, personal care and gym businesses in England. This takes direct government grant support for businesses over the pandemic to £25 billion.
A new UK-wide Recovery Loan Scheme to make available loans between £25,001 and £10 million, and asset and invoice finance between £1,000 and £10 million, to help businesses of all sizes through the next stage of recovery.
Extension of the Film & TV Production Restart scheme in the UK, coupled with an additional £300 million to support theatres, museums and other cultural organisations in England through the Culture Recovery Fund.
Extension to the VAT cut to 5% for hospitality, accommodation and attractions across the UK until the end of September, followed by a 12.5% rate for a further six months until 31 March 2022.
The business rates holiday for retail, hospitality and leisure sectors in England will continue until end of June. It will then be discounted for the remainder of the year by two thirds.
Extension of the apprenticeship hiring incentive in England to September 2021 and an increase of payments to £3,000 per hire.
£7 million for a new 'flexi-job' apprenticeship programme in England, that will enable apprentices to work with a number of employers in one sector.
An additional £126 million for 40,000 more traineeships in England, funding high quality work placements and training for 16-24 year olds in 2021/22 academic year.
Small and medium-sized employers in the UK will continue to be able to reclaim up to two weeks' of eligible Statutory Sick Pay (SSP) costs per employee from the Government.
A £375 million UK-wide 'Future Fund: Breakthrough' will invest in highly innovative companies such as those working in life sciences, quantum computing, or clean tech, that are aiming to raise at least £20 million of funding.
A new Help to Grow scheme will offer up to 130,000 companies across the UK a digital and management boost with the Government contributing 90% of the costs. The scheme will offer free training and a 50% discount on software with vouchers of up to £5,000. The scheme will be open to those with between 5 and 249 employees, trading for more than 12 months.
Green energy innovation schemes from the Government's £1 billion Net Zero Innovation Portfolio will support the development of new solutions to cut carbon emissions and accelerate near-to-market low-carbon energy innovation, including:
£20 million to fund a UK-wide competition to develop floating offshore wind demonstrators and help support the Government's aim to generate enough electricity from offshore wind to power every home by 2030.
£68 million to fund a UK-wide competition to deliver first-of-a-kind long-duration energy storage prototypes that will reduce the cost of net zero by storing excess low carbon energy over longer periods.

£4 million for a biomass feedstocks programme in the UK to identify ways to increase the production of green energy crops and forest products that can be used for energy.

A new UK Infrastructure Bank, based in Leeds, to work with the private sector on environmental projects and schemes to 'level up' the country.

The bank, which will launch in the spring, will receive an initial £12 billion of equity and debt capital and a further £10 billion of government guarantees. It will offer a range of products including loans, equity and guarantees.

Announcing his Budget in the House of Commons, Rishi Sunak said: "Protecting, creating and supporting jobs remains my highest priority through the remaining phase of this crisis.

"We will continue doing whatever it takes to support the British people and businesses through this moment of crisis.

"GRANTfinder will report in more detail on the individual competitive funding schemes mentioned in the Budget in due course."

Government has announced new funding will be provided to councils in England to improve access for people who cannot use standard toilets.

Government has today announced (4 March) a new £30 million fund to increase the number of Changing Places toilet facilities across existing buildings in England.

Changing Places toilets are larger accessible toilets for people who cannot use standard disabled toilets, with equipment such as hoists, curtains, adult-sized changing benches and space for carers.

These facilities are a lifeline for more than a quarter of a million disabled people across the UK.
This investment in existing buildings will allow thousands of people with complex needs greater access to public places.
Announced by Regional Growth Minister Luke Hall, the new funding follows laws that came into effect from January 2021 that made the provision of Changing Places toilets compulsory in certain new buildings, for example leisure and sports, cinemas, and arts and tourism venues.
Mr Hall said: “For too long, the lack of suitable toilet facilities has meant disabled people have faced major difficulties when they shop, go out, or travel and this should not be the case.
“This programme is a significant investment from government that will help bring major, life enhancing freedoms to those people who have specific needs.”
The programme will be delivered in partnership with the charity Muscular Dystrophy UK, co-chairs of the Changing Places Consortium, who will provide advice to support councils in their delivery.
District and unitary authorities will soon receive full details of how they can access this funding soon.

Authorities will be invited to complete a short “opt in” expression of interest to receive a proportion of this funding.

Local authorities are encouraged to consider where Changing Places toilets are most needed in their communities, and are encouraged to work in partnership with other organisations to deliver these facilities, including securing match funding wherever possible.
Organisations interested in installing Changing Places toilets are advised to get in touch with their relevant local authority to register your interest in working in partnership with them to deliver a Changing Places toilet in their venue/ building. 
Visit – providing a portal of information to help inward investors and local businesses. Here you will find links to available business resources, local business news and events.

Sunday, March 21

The next census is planned for Sunday, March 21, 2021.
North Somerset census engagement manager Lisa Wareham is working on behalf of the Office for National Statistics. 
Her role is to engage with communities within the area to make them aware that Census 2021 is coming. 
She said: "Census day is 21st March and it is important that everyone participates to enable a snap-shot of what our communities look like in 2021 and how Covid has affected these communities.
"As you are aware, data from the census shapes local policy, helping to fund public services and helps charities to bid for funding within North Somerset."

Any questions and Lisa can be contacted by email at
Census 2021 will be the first digital-first census. 
We are told it is easy to do and can be done on any device.
People will get an access code from the Office for National Statistics. 
Then they simply go online and enter the code into its secure website to get started. 
The aim is for everyone to take part in Census 2021 and they'll be online help by phone, webchat, email, social media or text message for those who need it but for our area the first post of call is LIsa.
The census is a survey that happens every 10 years and gives a picture of all the people and households in England and Wales. 
The census helps us understand what our society needs now and what it’s likely to need in the future. 


The information it collects helps plan and fund services in your area. 

This could include transport, education and healthcare.Charities also use census information to help get the funding they need. 

Businesses use it to decide where to set up, which creates job opportunities.
Census 2021 will help give the best picture of the needs of everyone living in England and Wales.
A total of 94 per cent of people took part in the last census, helping each area receive its share of public funding.

Without the census, it would be much more difficult to provide the services you and your community need.
You must complete the census by law. 
If you do not, or if you supply false information, you could be fined up to £1,000. Some questions are clearly labelled as voluntary. It is not an offence if you do not answer these.
The first census was in 1801 and the most recent in 2011. 
The Office for National Statistics (ONS) runs the census in England Wales.


Nailsea bank to close

HSBC is to close 82 branches in the UK between April and September this year including the branch at Crown Glass Shopping Centre, Nailsea.

It said the move is because more customers are turning to digital banking.

The company will have 511 branches across the country following the closure programme.

Managers said they did not expect to make any redundancies, with staff moved to nearby branches instead.

The Nailsea branch moved from its old premises now a café called Greens in November 2012 to larger premises on Colliers Walk.

The Colliers Walk bank is to shut at 2pm on Friday, June 25, and a notice on the door informs customers its nearest branch will be in Portishead as the Clevedon branch is also closing this summer.

This leaves just Lloyds at Crown Glass Place and Barclays in the High Street in Nailsea although the Post Office and Tesco offer some banking services.

NatWest in Nailsea was the last bank to close in Nailsea.

The Somerset Square branch went in the summer of 2018 although several building societies shut up shop in Nailsea in the past decade.

Where to go for help and advice

North Somerset Council is holding a webinar for all businesses to discuss the business grants and wider longer term business support. .
This is on Thursday, January 28, 4–5pm by clicking on the YouTube video top.
You can ask questions via Slido at #NSCbusiness.
If you have any direct questions or you're looking for support regarding any new initiative, especially if it's about encouraging business generally send an email to head of economy Jane Harrison on
There is a newsletter which provides updates from the economy team at North Somerset Council.
Meanwhile Matt Hanley, of One2one Design Group, is trying to keep Nailsea Trade & Commerce members up-to-date with the latest information.
To make sure you are on the mailing list email
And the independent North Somerset councillor Mike Bird whose Yeo Nailsea ward covers the town centre and also serves on Nailsea Town Council is happy to help.

Mike organised a series of successful breakfast meetings before the coronavirus restrictions at Coates House.
You may contact Mike at

New business support initiative

A new free business advice scheme has opened in North Somerset to help established businesses, start-ups and companies wanting to grow.  

The scheme will be operated by North Somerset Enterprise Agency and will form part of the wider West of England Universal Business Support (UBS) programme funded through the Department for Business Energy and Industrial Strategy, the West of England Combined Authority and North Somerset Council.

North Somerset Council executive member whose portfolio includes business Mark Canniford said it was vital for fledgling businesses to have access to quality advice and information.

Mr Canniford who is the Liberal Democrat councillors for Weston Hillside said: "The support on offer will provide impartial advice to those considering starting up a business and early stage businesses as a way of improving their survival chances. It will also provide support to improve resilience post Covid-19; much of this advice would normally be a cost to business but this scheme provides the help free of charge.

"Experience has shown that business survival improves when start up support has been accessed. In some cases, businesses are able to achieve objectives and targets faster when they have been helped through initial development."

A range of workshops will be available together with a guaranteed minimum of three hours face to face support which will be delivered in business convenient and socially inclusive settings. At the moment workshops are fully available online to ensure continuity of delivery and a safe learning environment.  

All residents and small and medium sized enterprises can access the support. 

The next three-day business start-up courses will run on the following dates:

  • Tuesday, Wednesday and Thursday October 20, 21 and 22 

  • Tuesday, Wednesday and Thursday, November 17, 18 and 19 

  • Tuesday, Wednesday and Thursday, December 15, 16 and 17

  • Tuesday, Wednesday and Thursday, January 12, 13 and 14

  • Tuesday, Wednesday and Thursday, February 16, 17 and 18

  • Tuesday, Wednesday and Thursday, March 16, 17 and 18

As well as online resources a range of 'pop up services at locations across the area will be available providing drop-in sessions and workshops in the council's libraries and office buildings.

Support will also be available through other Universal Business Support partners in the West of England such as for social enterprises, women’s enterprises and innovation.  The service will also link to sector specific support such as that offered by The Food WorksSW food and drink innovation centre.

The programme will run until the end of March 2023.  

For more information and to book your place on a course contact North Somerset Enterprise Agency by clicking HERE.  

People to live in green houses

Householders in North Somerset are set to benefit from a new energy-saving scheme.

The government Green Homes Grant can pay at least two-thirds of the cost of home improvements that save energy with a maximum cut-off of £5,000. 

North Somerset Council executive member whose portfolio includes climate change Bridget Petty said: “This grant is a good opportunity for residents to access funding to improve the thermal comfort of their homes, save money and reduce carbon emissions. 

"I would urge residents to act now as the work has to be completed by March 2021; do let family, friends and neighbours know about the scheme and what a great way to contribute to the climate emergency challenge."

Homeowners and landlords can apply for a voucher towards the cost of installing energy efficient and low-carbon heating improvements to their homes, which could help save up to £600 a year on energy bills.

A higher level of subsidy (£10,000) is available for households in receipt of a qualifying benefits and can cover 100 per cent of the cost of the improvements. 

The scheme is administered online through the Simple Energy Advice service at and residents are encouraged to find out about the scheme and the eligibility criteria.

Not all types of work are eligible, so it's really important for residents to check before committing to any work or paying a deposit or other costs. 

Work can only be carried out by accredited suppliers through the Trustmark scheme and the council is warning people to be on their guard against rogue traders who may try to capitalise on the scheme. This could take many forms including making false or exaggerated statements about the value of the subsidy, quality and extent of work covered and say the council will fund the balance.

Mrs Petty, who is the Backwell ward councillor, added: "Don’t agree to work from cold-callers.


“Rogue traders will try to convince you that they operate within the Green Homes scheme.

“They will rush you into a decision and may ask for initial payments up front, perhaps even falsely claiming that they are working for the council or a government agency.

“Don’t let rogue traders mislead you!"

As part of the genuine scheme you will need to obtain your own tradesman from an approved list.

You also need to apply for a voucher and get approval first before getting any work done. The Simple Energy Advice Service is there to provide help and guidance on this process.

A Nailsea man with more than 15 years’ experience in the plumbing and heating industry, has made the most of his time on furlough and started his own business.

Barry Maxted has launched MAXFlush to offer a professional powerflushing service to heating engineers and homeowners.

Powerflushing is the process of cleaning a central heating system. The aim is to remove dirt, sludge, debris, and rust from the water, which runs inside the pipes and radiators. Over time, this debris builds up, collects at the bottom of radiators (cold spots) which makes the heating system less efficient and can cause damage to the boiler.

A system will generally require a powerflush when there are cold areas on radiators, poor circulation or a new boiler is being fitted on to an existing system.

Homeowners either book a powerflush themselves, or more commonly, their heating engineer will recommend one, so MAXFlush will work both with the engineers and directly with homeowners.

Barry’s previous role was with Norstrom Proflush, and he will be using their Proflush Professional range of machines, one of the best powerflushing machines on the market - to provide a thorough system clean.

MAXFlush are also able to offer heating system upgrades including installing deaerators to remove or reduce oxygen in the system water, this helps to prevent further corrosion. We also offer system water analysis and testing as well as the installation of system filters and TRVs.


Barry, who started up the business after being made redundant as a result of the coronavirus pandemic, says MAXFlush offers a vital service, both for homeowners directly and heating engineers who are not able to offer powerflushing services themselves.

“Powerflushing is absolutely vital for the long-term preservation of heating systems and boilers, and with manufacturers selling their products with longer and longer warranties, the condition and maintenance of the system water is more crucial than ever,” explained Barry.

“However, powerflushing requires specialist equipment and can take hours to perform correctly, so many heating engineers simply don’t have the time, equipment or expertise to do it themselves, so there is a need for a specialist to offer that service - and that is where MAXFlush comes in.

"I aim to utilize the latest equipment to provide a professional, friendly and reliable service, building up strong relationships with customers across the region.”

To find out more, or to book MAXFlush’s professional services, visit, contact or call 0796 346 8498.

Barry Maxted MAXFlush.jpg

Radiate success

Energy bills @ 2016 rate

It’s four years since the Brexit vote was held on June 23, 2016 and while a huge amount has changed across Britain since then, household gas and electricity prices are now back at the same level, say industry experts.

While the price of shopping has risen by an average of 11 per cent, house prices by nine per cent, and rail fares by 10 per cent, the cost of the best value household fuel bills - which had risen until November 2018 – are now back at summer 2016 prices.

The trend means people who last changed their gas and electricity deal in 2018 are now missing out on huge savings due to the recent plunge in energy prices.

Flipper boss Mark Gutteride said: “Many people believe that energy costs just go up and up, but that hasn’t been the case over the last six-12 months."

The auto-switching service which seeks out the cheapest deals for its members is based at 1 Clevedon Road, Crown Glass Shopping Centre, Nailsea.

Mark added: "The price of the cheapest duel fuel deal increased by 30 per cent between Summer 2016 and November 2018 adding more than £200 per year to bills, but since then energy prices have been falling, and following a big drop over the past few months, the best deals available now cost the same as four years ago.

“We’re seeing suppliers launching new tariffs offering the lowest prices in years and anyone who has not changed their energy provider this year needs to check immediately to see if they can save money.

“Even people on a fixed tariff may find it is more cost effective to pay any exit fees and move to a cheaper tariff while prices are low.

“Anyone who has recently switched will be enjoying much lower bills, but those households who are still on the same deal they were 12 months ago, are now paying hundreds of pounds more than they should be.

"The average household can save nearly £370 by moving from a supplier’s standard tariff to one of the best deals currently available.”

Flipper is the UK’s first auto-energy switcher and prides itself on being truly independent as it does not take commission-based referrals from any of the energy providers.    

The site offers a subscription service and manages bills on behalf of its members using an algorithm to scan the market to find energy deals. Members join for free and only pay a set fee if savings of more than £50 can be found.

Visit for more information.

Della Hudson.jpg

Third book & still counting

An award-winning author who has published her third book is calling for people to try new things and embrace failure– after overcoming challenges to take up writing.

Accountant and business advisor Della Hudson, who has been named among 20 businesswomen to watch, had found writing difficult at school.

But her first book The Numbers Business, has been named best specialist book at the Business Book Awards.

And her latest – Growing by Numbers, which looks at scaling up a business - has been praised by industry experts as a practical must-have book.

Mum-of-two Della, fof Backwell, said: “I would advise young people and business owners not only to play to their strengths but also to work on their weaknesses.

“I think it’s good to try a little bit of everything and know that there is nothing wrong with failing. Just see it as experience.”

“I never thought I would have become an author. I spent most of my English lessons staring out of the window. It didn’t hold much interest and I was very slow to get my ideas down in writing.

“But I’ve found my own style and incentive to write. I’ve enjoyed sharing ideas in a succinct way, which will help business owners develop their skills and grow.”

Della, who has been a chartered accountant for more than 20 years, set up her own business from her kitchen table in 2009.

She set up her firm after having children and being unable to find a company which would offer flexitime.

Della, who sold one profitable business and now heads Minerva Accountants, which operates remotely, wrote her latest book to help business owners grow their business.

She said: “I have a real passion to help business owners to achieve their dreams.

"Everyone needs a bit of a leg-up and I wanted to create a practical guide that would reach even more people.”

Della has since been named among 20 businesswomen to watch in 2020 by business banking app Tide - and as one of the top 50 women in finance by Accountancy Age news.

She is also listed as a top online influencer by the Institute of Chartered Accountants in England and Wales (ICAEW).

Steve Pipe, a best-selling author, dynamic speaker and founder of Accountants Changing the World, said the book was ‘extremely practical’ and a ‘great addition to any business owner’s bookshelf’.

Alison Edgar, a motivational speaker, author and award-winning businesswoman known as the Entrepreneur’s Godmother, said: “It’s a must for anyone looking to scale up their business’.

Growing by Numbers - How to scale up your small business with confidence is aimed at business owners in various fields and common areas of concern while growing.

It includes real- life examples, a guide on managing finances and knowing when to bring in professionals.

The book is written for accountants to give to their clients. Business owners can work through it on their own, with their accountant or directly with Della.

Della also offers free money matters seminars where entrepreneurs can get advice and ideas on how to grow their businesses.

A book launch for Growing by Numbers - How to scale up your small business with confidence is on Tuesday, June 30 at 5pm.

It will involve a live interview with Della.

To pre order a signed copy click HERE.

A £1.3 million money pot for creatives has been launced by the government and North Somerset people are urged to bid.

Funded by the Department for Digital, Culture, Media and Sport, the programme called Creative Scale Up helps creative businesses to overcome specific barriers to growth such as marketing, strategy planning or improving their digital footprint.

Coaches and mentors are available for businesses and specialist help on hand to identify appropriate sources of finance through the British Business Bank.

The programme is open to growing enterprises with approximately eight employees in any of the following sectors:

  • advertising and marketing

  • architecture

  • arts and culture

  • craft

  • createch (tech that is immersive or enables creativity, for example music software)

  • design

  • fashion

  • gaming

  • music

  • publishing

  • TV and film.

North Somerset Council executive member for business, economy and employment and ward councillor for Weston Hillside Mark Canniford said: “This is great news and a great opportunity for the creative sector in North Somerset and I really hope we get good take-up from businesses in our area.”

There is no financial cost for businesses taking part in the programme, just an expectation that business leaders will commit their time to engage with the activities on offer.

The deadline for expressions of interest is Tuesday, March 31.

To learn more email North Somerset Council economic development officer Josyanne Clarke at or call 01934 426914. For programme information click HERE.

Creative Scale Up is a new programme designed to support creative businesses in the West of England to grow and access finance.

This is a £1.3 million Department for Digital, Culture, Media and Sport (DCMS) funded pilot programme which will explore how best to support businesses in the creative industries sector to grow whilst encouraging investment into the sector.

Money pot for creatives


Gossip magazines given short shift by Nailsea beauty salons

Three Nailsea beauty salons are taking a stand against gossip magazines.

The first to join others nationwide in banning critical celeb publications was the SP Hair Company.
A post on the Nailsea High Street salon Facebook page said:


Recently we have seen FB posts about salons BANNING magazines that slate and put people down, after hearing the devastating news of Caroline Flack we have decided to follow this and will no longer have these in our salon. Instead we’ll be offering you a selection which will encourage growth and change and thought for the mind. All of our team have been effected by mental health at some point in our lives whether it be personally or through family/friends and are very understanding of this. So please if you ever feel the need to talk to us and be that set of ears you need to just listen to you than feel confident that you can and we will not judge. Be KIND 🖤 We are also open to suggestions of what you would like to read/do in the salon so please feel free to comment your ideas.

They were quickly followed by the upstairs Beauty Loft and further down the High Street Reflections. When Nailsea People shared the posting on its Facebook page it reached more than 4,000 with a comment urging readers to sign this:


For its next Thirsty First Thursday Nailsea Chamber of Trade & Commerce is venturing to Backwell.

Spokesman Luke Hewitt, of Ward soliciltors, said: "Firstly, a big thank you to the Nailsea MicroPub for hosting our last event and supplying very well received nibbles.

"The next Thirsty First Thursday drinks event, is Backwell House, Farleigh Road, from 5.30pm on Thursday, March 5.

"As usual the first drink will be provided by the Chamber and Backwell House have kindly offered to provide some nibbles.

"The last couple of events have been well attended.

"It would be great to see another good turnout."

Luke reminds the business community that the consultation is now open about the introduction of parking charges for Nailsea and Clevedon.

He added: "I know many are opposed to this proposal. If you would like to have your say, please click HERE."

New faces are welcome, for an indication of numbers email

Pelican team memebrs pose for photos.jpg
Official Best Companies Photograph.jpg

PHOTOS: The 20 team members from Pelican pose for a celebratory photo at the Sunday Times award evening and metering manager Graham Smith and head of credit management Tamsyn Dorrington with Glenn Dimelow, of Best Companies

Nailsea company in Top 20 of Sunday Times business awards

Nailsea based Pelican Business Services has been placed 19th in the Sunday Times Best Companies awards improving on its previous position of 20th in 2018

On Thursday. February  21, 20 team members from Pelican Business Services, travelled to London Evolution, for the annual Sunday Times Best Companies Awards for the 100 best mid-sized companies to work for in the UK.

Pelican Business Services was created in 2001, originally known as Bristol Wessex Billing Services, as a joint venture by its parent companies Wessex Water and Bristol Water.

In 2015, they embarked on journey to develop a new name and visual identity that would better reflect its company vision, mission and business objectives.

Pelican apply their people, customer and technical expertise to support Wessex Water’s and Bristol Water’s 1.2m customers.

From meter reading and billing to credit management and collections, Pelican support their parent companies deliver an award-winning customer experience.

More than 757 companies entered the various categories at the Best Companies awards, who were then ranked based on an extensive team member survey and the Best Companies eight factor model which measures a range of employee engagement areas such as wellbeing, leadership and personal growth. 

Some stand its achievements noted by award organiser Best Companies were Pelican’s sustainability practises; including their ban on disposable plastic which has contributed to saving over 165k items of plastic waste since October 2018 and their weekly team huddles and regular ‘Pelican Briefs’, an opportunity to gather together every team member to celebrate key achievements and reward stand out employees.

Managing director Charley Maher – a woman, like two-thirds of her workforce – keeps the whole company involved via a blog that she has written without missing a single week since her appointment almost five years ago.

New initiatives to boost employee engagement include the November 2018 launch of a customer services academy, which provides intensive training for new recruits, and attachment days that allow people to spend time in different areas of the business to share knowledge, build internal networks and encourage collaboration and career development.

Following the announcement of their placement, Charley said “We are extremely proud of this amazing achievement which is something only made possible by our amazing team who approach everything they do with positivity, passion and hard work.

“We have had an incredibly busy year at Pelican focussing on the engagement and wellbeing of our team and have launched several new initiatives such as our Working Parent’s Network, a catalogue of family friendly policies and our Healthy Conversation initiative, a program put in place to work towards removing the taboo and promoting open and honest dialogue on various topics such menopause, body image and learning disabilities.

"These are run alongside our existing initiatives such as our Health & Wellbeing Charter, People’s Council, Community Involvement programme and Pride Patrol, our LGBTQ+ network.”

“We are incredibly humbled to accept this amazing accolade and we look forward to edging closer towards that number one spot in the future.”

Pelican are now celebrating their position of 19th best company to work for in the UK with a number of exciting events for its 348 team members.


Nailsea Chamber of Trade & Commerce Thirsty First Thursday (TFT) of the new year is pencilled in for February 6 at Nailsea MicroPub – with the promise nibbles served by Mark Ashman at the High Street hostelry.

This is when the business company meet for a social hour with a free first drink in convivial surroundings to informally discuss, debate and share ideas.

Acting chairman Ian Thompson, of Thompson Commercial, said he decided to forgo the January TFT as it follows hard on the heels of New Year’s Eve.

Ian said: “The next TFT will be at Nailsea MicroPub in the High Street from 5.30pm.”

The April annual meeting is already booked for 65 High Street with the March meeting to be decided.


HIGH STREET: An exchange of thoughts on car parking fees, pedestrianisation of Nailsea High Street completely or just on Saturdays which would allow the expansion of the monthly farmers', craft and community stalls and other activities...


THIRSTY THURSDAY: Nailsea Chamber of Trade & Commerce kicked off Thirsty First Thursday with a social networking evening at Coates House. The next evening is pencilled in for Thursday, December 5. Acting chairman Ian Thompson said: "It's a good chance to meet up with local businesses or if nothing else, a relaxed after work drink in a convivial atmosphere." If you would like to attend email Ian at

PHOTO: Some Nailsea people representing the business community at Coates House on Thursday, November 7

Chamber of Trade Nov 7.PNG

BUSINESS PEEPS: Two meetings this month for the business community. both at Coates House. The first is Thirsty Thursday, November 7, when given all the new shops opening in the town the plan is to relaunch Nailsea Chamber of Trade & Commerce. The first drink is free if you have an official invite - go see Crown Glass Shopping Centre manager Martin Nelmes. The next is Nailsea Small Business Breakfast on Wednesday, November 18, (date change) at 7.30am. North Somerset councillor Mike Bird is organising the early morning event and he says 'lots to talk about including the eat:nailsea event'.

BUSINESS CLASS: Butterfly Travel is hosting a free holiday showcase on Friday, October 11, 4-7pm at Nailsea Tithe Barn. The travel team based at Crown Glass Place will be on hand to serve you a glass of bubbly and nibbles while you take the opportunity to talk to selected suppliers and discuss your next holiday arrangements with the experts.Tickets from Butterfly Travel at 01275 277966.

MiMis haircuts for 'princess'

Two little girls with very long hair decided to go for a radical new style so they could donate their discarded locks to The Little Princess Trust and chose Nailsea’s newest hair salon for the special appointment.

Best friends Raiya Robertson and Ruby-Leigh Whittle, both aged eight, made the decision to have their waist long hair cut at the end of the school summer holidays.

And staff at MiMis Hair Salon at 96b Old Church Road were happy to help.

Since 2006 The Little Princess Trust has been providing free real hair wigs to children and young people who have lost their own hair through cancer treatment or other conditions.

Read more about the charity HERE.

As well as donating their hair the girls managed to raise hundreds of pounds in sponsorship.

Supported by mums Jade Rollings and Katie Whittle the girls made the appointment just before the start of the new September term.

Amy Peace, of MiMi's Hair, said: “I had the pleasure of helping these two gorgeous girls, doing something amazing for others by donating their hair to The Little Princess Trust.

“Raiya had 11in taken off and Ruby had 13in taken off.

“Their target was £400 which they hit, so a big hand to all who donated.

“I went to school with Kate and Jade and offered my service for free and they in turn donated what they would have paid for the haircuts to this fantastic charity fund.

“We were excited to be involved helping Raiya and Ruby do something fantastic and helping others.”

With more than 11 years of experience in the hairdressing industry this is a new venture for Amy opening her own salon and she is determined to give all her customers the five-star treatment.

Using top of the range hair colours by Alfaparf Milano, state-of-the-art sparkling new equipment which includes the ‘oh so quiet’ Dyson hairdryers, built-in massage chair and an eco-approach to energy and water consumption using Scrummi sustainable towel system everything is looking really good.

The re-fit is almost finished and with four stylists and Derma Perfection beauty room offering Botox and other treatments the salon is sure to be a big success and welcome addition to Nailsea.


EARLY BIRDS: Coates House in Nailsea town centre is hosting a full English Business Breakfast on Monday, August 12. Business owners, self-employed and freelancers with a vested interest in the local economy are invited to the 7.30am meeting. Contact Nailsea town and North Somerset district councillor Mike Bird by emailing is you are going.


New landlords at Ringers


The Ring O'Bells pub at Nailsea is under new management.

Former landlords Kev and Di Mildon are coming home to run the St Mary's Grove pub in a joint venture with regulars Liz and James Harding.

After seven and a half years former publican Dewi Green is to concentrate on his other business The Queen Adelaide at Blagdon.

This is a pub and b&b from where he can concentrate on his other loves besides good food and crickets with trout fishing.

He is offering tuition on Blagdon lake and producing homemade sausages under the auspices of The Blagdon Banger Company .

Meanwhile the doors opened on Monday, July 22 for the new (and not so new) faces at the Ringers.

Both new(ish) couples warn 'there is a lot that needs to be sorted over the coming weeks so we ask that you bear with us please, however, we are very excited to bring this pub back to the heart of the community'.

On Friday, July 26, they have booked brilliant solo covers artist Andrias Guerin who they first heard playing at Glastonbury Festival to celebrate their arrival.


Keep it small, keep it simple

Plans have been submitted to North Somerset Council for a Nailsea Micro Pub in the old opticians next to 65 High Street.
The proposal consists of the change of use of Unit 4 Ivy Court, 61-63 High Street from its former retail use (Class A1) to a micro pub (Class A4).
Opening hours would be Tuesday to Thursday 5-10pm; Friday 4-10pm; Saturday noon-3pm and again 5-10pm, Sunday noon-10pm and closed Monday.
The application says 'there will be no loud music or live bands' and concludes 'the proposed change of use would support the creation of a comfortable, safe, attractive and accessible town centre use in Nailsea. The micro pub will provide a new venue in Nailsea for members of the community of all ages to meet and bring a vacant unit back into use'.
Optometrists Lynne Fernandes moved across the road to 124A High Street in 2014.

Nailsea People posted the news of a potentional micropub on its Facebook page and it reached more than 4,000 readers with over 100 positive reactions within days.

A micropub according to the Micropub Association is defined as 'a small freehouse which listens to its customers, mainly serves cask ales, promotes conversation, shuns all forms of electronic entertainment and dabbles in traditional pub snacks'.

The philosophy is: a simple pub with the focus on cask beer and conversation for entertainment, with the basic premise of KIS - Keep It Small, Keep It Simple.

Read more about the planning application by clicking HERE.

PHOTOS: Top a typical micropub and the shop when it was an opticians


New Nailsea company for saving on energy bills

Flipper logo.png

The UK’s first automatic energy switching service has relocated from South Gloucestershire to Nailsea.

Flipper, which saves people money by auto-switching their energy supplier, is now based on the 1st floor at 1 Clevedon Walk in the Crown Glass Shopping Centre.
Flipper was set up in 2016 and their team of 20 staff now looks after the energy bills of thousands of households, using their own in-house technology to automatically find and flip them to the best deals.
Flipper managing director Mark Gutteridge said: "Our way of switching energy suppliers is simple, automatic and 100 per cent impartial. 
“Unlike competitors and the big online price comparison sites, we don’t take any commission from the energy suppliers.

“Instead, Flipper charge their members a small annual fee, which means we can provide a truly impartial auto-switching service that can flip you to a much wider range of deals, at any time”.
Data from Ofgem, the energy regulator, shows many people are overpaying by £300 or more a year on their energy bills, so Flipper's automatic service

can save consumers hundreds of pounds annually.

To tell people about this earlier this month Flipper staff went out and about with local radio station Sam FM which broadcasts on 106.5 MHz FM to speak to Bristol people.
On the walkabout they handed out more than a 1,000 free ‘energy boosting treats’ including Boston Tea Party coffees, Flipper-branded bananas, energy bars, pastries and pizzas.
Mark said “It was great to speak to people about who their energy supplier is, how much they pay and ask if they had heard about auto-switching.

“We hope do a similar event in the Nailsea area soon.”


WORK COMPLETED: Shop manager Kate Kisby said: "The Works is happy to announce we have arrived in Nailsea. To celebrate this we have a ‘guess the name’ for the chance to win this cuddly bear. We will be doing henna tattoos on Saturday - all donations to Cancer Research UK. Also visit us tomorrow, Friday, July 19, at Crown Glass Shopping Centre for lots of exciting promotions and amazing price cuts ready for when the children break up." Neighbouring bakery Greggs re-opens on Tuesday, July 30. All are part of a multi-million pound refurbishment of the shopping centre.

Pictured from left is Kate outisde the Colliers Walk store with shop staff Chloe MacGregor, Maisie White and Anne Miller  


BOOK MARKER: Accountant Della Hudson took a top prize with her frist book at The Business Book Awards.

Now in its second year Della collected her award at an evening among leading publishers and journalists celebrating the power, diversity and cutting-edge ideas of the UK’s business books.Della Hudson is well known in Nailsea as an accountant and business advisor. Having successfully built, scaled up and sold her own accountancy practice, she decided to write a book to support other professionals to do the same. The Numbers Business is a practical, how-to guide – the manual every qualified accountancy professional needs to read before setting up their own practice. Since the book was published in the autumn of 2018, Della has been invited to speak at prestigious industry events throughout the world and write multiple articles and blogs. She also provides courses and coaching for those growing their own businesses.
is powered by
The TEK Hut


The TEK Hut was started by Ben Parker in July 2018.

For 12 years Ben had been one of the team at The ICT Workshop which provided a wide variety of computer services to Nailsea, Clevedon, Yatton, Backwell and even Weston-Super-Mare. 

Ben felt it right to continue the same great service customers had previously experienced but under new branding for a new business and The Tek Hut was born.

​Trading at the familiar location in Nailsea, The Tek Hut will continue to offer the same cost effective, new laptops and PCs, upgrades, onsite support for homes and businesses through to a wide range of workshop services and accessories.

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PHOTO: Della Hudson holding her book, The Numbers Business, at the launch at Bloodhound, Bristol

The Numbers Business

Bookkeeper Della Hudson has written a book.

Della who had been frustrated by the lack of part time jobs for senior accountants so set up her own business - with an efficient 25 hour working week - has started a new chapter to her career as a published author.

She sold her first business nearly 10 years later for more than 30 per cent above the national market average at that time – and has released a book about the secrets of her success.

Della, of Backwell, who has been a chartered accountant for more than 20 years, wrote The Numbers Business: How to Build a Successful Cloud Accountancy Practice.

And Gary Turner, co-founder and managing director of the multi-million pound cloud accountancy software Xero UK, has praised both Della and the book.

Della said: “It can be daunting to set out on your own, so I’ve created the kind of manual I would have found helpful when I first set up my accountancy business.”

Many entrepreneurs work an 80 plus week to build their business quickly and then struggle to cut their hours.

But Della decided to build a practice which used modern cloud-based software, to enable remote and flexible working.

She also introduced systems for efficiency – and this helped make her business more valuable when it came to selling.

Della, who has moved into management consulting and coaching for business owners, said: “Building a business around my family meant that I had to get the work and life balance right from day one.

“I wanted flexible working for myself and my team, so I needed to introduce good systems from the start for maximum efficiency.

“This allowed me to scale the business within my limited hours. We systemised everything in sight and recruited the best people to provide a friendly interface with our clients.”

Della - who is a Fellow of the Institute of Chartered Accountants in England and Wales (ICAEW) in recognition of her commitment to the profession - shares her experience and expertise in a step by step guide for those starting out.

She said: “My aim is to help people start a successful business from scratch, without personal or business contacts, and guide them through the relevant steps.”

The lessons in the book apply to other professional service businesses. It looks at moving from the kitchen table to an office, taking on staff, creating a systemised company and buying and selling a business.

Della, who has been heavily involved in community work such as coaching young people and sponsoring local sports teams, also looks at running an ethical business.

She attributes her success to the high quality team she was able to recruit by offering part time and flexible working, her investment in good cloud technology and systemising everything - from bookkeeping and accounts production, to marketing and public speaking.

Gary said: “Della shares the essence of how she succeeded in today's increasingly dynamic world of small business accounting and advisory services.

“It doesn't stop there - she also provides step-by-step practical hints and tips with incredible detail and clarity.”

He describes Della as one of the first professionals in the UK to recognise how cloud software could improve the client service.

He added: “Her firm's internal efficiency and profitability have shone through at every stage of the journey.”

Della has taken part in various charity fundraisers, including an ironman distance triathlon in aid of the Breastcare Unit at Southmead Hospital (BUST) after her mother was diagnosed with breast cancer. Her mother has since been given the all clear.

​Della is also heavily involved in community work. She coaches athletics to 11 to 16-year-olds at North Somerset Athletics Club and in 2014 she was named as North Somerset Athletics Club Athlete of the Year.

In her spare time, she enjoys the swim-bike-run-cake of triathlon, reading, cooking and dining with friends.


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closing at christmas


closing at christmas


SUCCESSFUL BUT going online


SUCCESSFUL BUT Moved to portishead


High street trends hit Nailsea

Despite the fallout on Nailsea People FaceBook page about the current state of the town centre businesses what is happening in the High Street is a national not local issue.

But when you lose some of your popular retail outlets then customers are bound to be very concern.

Some shops open and then are gone-in-a-flash, hardly remembered.

However, the latest run of closures for a variety of reasons has had the rumour mill working overtime.

While shopping online is blamed by some (even Nailsea Town Council accounts show seven purchases via Amazon last month) we know before they start trading that a handful of new businesses are non-starters.

There is some good news for Nailsea as the inspirational Chic Blooms at Colliers Walk is moving into bigger premises at Crown Glass Shopping Centre and New Look is not closing in Nailsea although the Clevedon store is going.

Perhaps The Original Factory Shop could move into the shopping centre?

And while many complain about the growing number of charity shops they do serve a dual purpose - fundraising and recycling.

Currently on the market is a town centre newsagents and our Italian restaurant.

People retire, trends change, site development who knows what is responsible for the latest spate but what Nailsea People does know is we are all sad to see traders go.

Even banks and big department stores aren't immune from a stall in retail trading. 

Massive pre Christmas discount for shoppers

ends Sunday, Nov 11

The Original Factory Shop was established back in 1969 with a commitment to sell big brands for all the family at factory shop prices.

It opened a Nailsea branch back in 2009 after the old Woolworth store ceased trading at 61-63 High Street.

This was a year before Waitrose supermarket arrived in the town and next door was Gilly's cafe and the toy shop.

The Original Factory Shop ethos is its genuine passion for saving people money.

Until Sunday, November 11, the Nailsea shop is having a massive 25 per cent off everything offer which is great news for the Christmas shopper.

Cheyenne Patch who works in the shop said: "25 per cent  off is better than our staff discount and we are really hoping that people take advantage of this while they can."

NOT CLOSING: New Look has announced it will be closing 60 UK stores after a restructuring plan to make the chain profitable. Clevedon on list to close but not Nailsea store at Crown Glass Shopping Centre


Sadly The Blue Room arts and crafts centre at Nailsea is closing after five years trading at Crown Glass Shopping Centre.

As well as exhibiting and selling work by North Somerset artists, jewellery makers and potters it also hosted a variety of workshops.

And owner Sharon Brown investing in a cafe serving tea, coffee, hot chocolate, and Lovely Drinks delicious juices, not to mention the homemade cake when it looked like Lidl was coming to the town and would be cbuilt in the car parks.

Sharon said: "It’s with much sadness that I’m announcing The Blue Room will be closing its doors for the last time on Saturday, December 22.

"We will continue trading as normal until then and all workshops will go ahead as scheduled.

"I hope you will continue to support us, taking this last opportunity to buy from our local artists and makers. I’d like to thank all our loyal customers for their support during the past five and a half years.

"Quite simply, The Blue Room is yet another victim of the decline in ‘bricks and mortar’ retail activity.

"We are not being charged an exorbitant rent.

"Our landlords have bent over backwards to help, including our first three years rent free!

"We don’t pay business rates because the rateable value is below thethreshold.

"We are simply unable to generate adequate turnover with the low footfall in Nailsea and changing purchasing habits affecting all retailers. 
"This has been a very difficult decision, I’ve poured my heart and soul into trying to build a sustainable business that serves its local community.

"Sadly, I’ve had to accept it just isn’t working and Christmas is the time to draw it to a close. Until then, it’s business as usual."


TOP HYGIENE RATING: Enviromental health officers inspected the Old Farmhouse pub on Tuesday, November 6 and gave it a top food hygiene rating. The pub off Trendlewood Way has been under new manager since August and has invested more than £20,000 updating the kitchen. More than 60 people fell ill in March after eating at the Old Farmhouse which was temporarily closed while officials from Public Health England and North Somerset Council launched an investigation into the cause. It was given a zero food hygiene rating after an inspection. Now, eight months later and with the pub under new management, the Old Farmhouse been given a five star food hygiene rating by North Somerset Council environmental health officers 


Meat and veg menu

The Old Farmhouse off Trendlewood Way at Nailsea has got its mojo back judging from the buzz in the bar and barn restaurant on Sunday lunchtime.

Nailsea People really enjoyed its roast at the weekend at The Old Farmhouse when ‘sampling’ the food at the newly revamped premises.

With three different meats on offer and at least nine vegetable dishes including the loathed or loved brussel sprouts there is plenty to satisfy the carnivores and vegetarians.

And as you will see on the slideshow photos we licked the platter clean!

Landlords Wes and Becci Devonald took over its running at the end of the summer and it is their aim for it to be a family-friendly pub.

It is really friendly - thanks Lani - and the kitchen has been refurbished, new staff trained and the menu updated and improved.

Photos of the carvery taken on Sunday, October 14.


Under new management

Nailsea People is getting excited as a new team is moving into The Old Farmhouse.

A bit like the churches having shared management, a team from the White Hart at Congresbury has taken over.

Landlords Wes and Becci Devonald are in charge.

Becci replied to questions on the Nailsea People Facebook page.

She said: "We aim for both our pubs to be family-friendly as we have young children ourselves.

"It will take us a few weeks to get everything in place properly so bear with us to begin with but we look forward to meeting you all soon.

"We are still very committed to the White Hart and plan to run both as sister pubs.

"We will be spending the next few weeks finding our feet, getting the kitchen refurbished and new staff trained after which we will officially open with a new menu so watch this space.

"We are still serving food from this Saturday and a full range of drinks.

"We know the Farmhouse well as we both worked there a number of years ago and it is actually where we met.

"We will be running the carvery similar to the one we serve at the White Hart from Sunday, August 25. 
"The kitchen needs some work doing so we will only be able to offer a temporary menu for the first two weeks after which we will be launching a full new menu which will include homemade pies and fresh daily specials. 

"We have our fish & chip van there on Friday called the Atlantic Seafood Emporium and the kitchen opens from Saturday."

The White Hart has glowing 4.5 star reviews on Trip Advisor.

Unfortunately the Old Farmhouse operated by pub chain Hall and Woodhouse, was been closed temporarily in May when 62 diners fell ill with a sickness and diarrhoea outbreak.

Up until that time it had been a thriving and popular haunt for those living on the Trendlewood housing estates and further afield.


The Ring O'Bells is also in joint management with landlord David 'Dewi' Green taking over the The Queen Adelaide at Blagdon.

Keen fisherman Dewi was forced to answer rumours on social media after many fans feared the decline of the St Mary's Grove pub.

He said:"I am still the overall manager of the Ring O'Bells, I am also running the Queen Adelaide at Blagdon. 
"Running two pubs is quite tough, however they are both doing well despite a few staffing problems at the Ring O'Bells. 

"I took the decision to reduce the food service hours due to staff shortages, however this will be rectified very shortly.

"Drinks service will be exactly the same as it always has been and will continue unchanged."

And he emphasised 'the Ring O'Bells is not closing'.

Since making that statement the Ringers hosted a really successful Summerfest - a slideshow of photos from the event is in Gallery 2018.

In the meantime The Barn at Wraxall House has been boarded-up and deserted all year despite hopes a pub company was interested in reopening the hostelry.

Others watch to see if North Somerset Council receives a planning application for the site which is on the edge of the Green Belt.

Wraxall House is a Victorian property of note and has been a Grade II listed building since 1952.

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High Street changes

Lots of changes in Nailsea High Street this week.

The treasure trove which is Beautiful, at 132 High Street, an emporium of vintage and designer ware has a closing down sale - although no firm long term decision has been made.

Owner Sandi MacDonald broke her knee a few weeks ago and has been in a thigh to ankle splint ever since impacting on her mobility.

So, it is with great reluctance, she has decided after 14 years to hold the closing down sale.

She said: “I have loved every minute of running this shop but still have not decide what to do long term.”

We have loved you too Sandi.

Nearly opposite the health food shop Holland & Barrett, at 87-89 High Street, has just completed a refit and further down Heritage the estate agents have been re-branded.

Heritage, at 104 High Street, opened in 2000 and will now be known as Hunters joining more than 200 branches throughout the country of which 11 are owned and 191 franchised.

This is not to be confused with Hunter Leahy at 71 High Street which has been selling and letting properties in Nailsea, Backwell, Wraxall since opening in 1999.

On a happier note the ‘shop to let’ sign above The Arcade has a ‘let agreed’ sign, work is nearer complexion on The Courtyard apartments and the first home at Glassworks Mews has sold.  


HIGH STREET: It is three years since the British Heart Foundation shut up shop in Nailsea High Street. The retail unit has remained empty and unloved ever since...but in a more positive move this week it has been announced the landlords have reduced the rent...a step in the right direction. Nailsea People FB reader Heather Stubbington said: "It's bad business sense and all about greed...if the rents were all lowered then more units would be utilised; if units are occupied rent is paid; surely a smaller regular income is better than no income at all? Recurring income is normally the key to a sustainable business. Its not rocket science." When it first opened it was Nailsea Electrical Supplies who moved to Bedminster and for a short time it was a beauty/tanning shop. Meanwhile the health shop across the road is getting a refit starting on Monday, July 16.

Nailsea company is best place to work

A Nailsea company has been named one of the top places to work in the UK in a Sunday Times poll.

Pelican Business Services has multiple sites across the south west but its HQ is in the tall building off Somerset Square in Clevedon Walk.

Pelican work as trusted partners, adding value for utilities-based clients by handling their billing, collections and customer relations.
The town centre business began in 2001 as Bristol Wessex Billing Services Ltd, established as a joint-venture company to manage Bristol Water and Wessex Water’s metering, billing and collection operations, and to serve as a point of contact for customer enquiries. 
Today, Pelican has hundreds of employees, highly skilled in every area of the business and deliver award-winning customer service.

Charley Maher is the managing director and Alex Chapman the chief executive officer.
Driving it all are an established set of values that define what the firm stands for: expert, trusted, engaging and helpful.

They’ve been shaped by the company’s history, the work they do and by the experiences of the team members.
Pelican reward their staff with a £500 salary-increments system for initiatives such as becoming a subject-matter expert, taking on additional responsibilities or exceeding performance objectives.  

Charley is also the MD of water2business, a non-household water retailer also based in Nailsea, and the non-executive director for Flipper, a national energy switching service based in Filton.

Charley and the senior leadership team have been working hard to overhaul the business into a modern family friendly place to work with a strong focus on diversity and inclusion in all areas.

A article about the Working Parents Network has been penned by the MD and first appeared on the online business forum LinkedIn.

It is published below in full and gives a flavour of the progressive practices in place.

WPN is a group set up to give parents, soon-to-be parents or team members considering parenthood support and advice on getting the perfect work life balance.

This goes hand-in-hand with the launch of Family Friendly Policies which includes a family events policy. This policy is to ensure working parents or family members never miss a special family event such as sports days, university graduations and school concerts.

This group is just another set up by Charley to ensure open and honest communication across the business.

Other groups include a people’s council, health + wellbeing committee and Pride Patrol, a group set up to ensure its LGBTQ workforce are represented and ensures attendance at Bristol Pride.

All of this helped Pelican win the 20th best company to work for in the UK in the Sunday Times 2018.

Read more HERE.

The Working Parents Network - part of the modern day 'staff council' solution...


Every leader likes to find ways to empower their people. For me, finding alternatives to the outdated 'staff council' where groups of team members can come together to explore networks and grow in confidence as well as help shape the policies of the future is key.

We started with our People's Council (now in it's fourth year, and achieving so much!), then followed our Health & Wellbeing committee and champions, who are today a pivotal part of our people plan. This year see's our first year with our 'Pride Patrol' represented at Bristol Pride and then more recently earlier this year we launched a 'working parents network'.

As a working parent myself I have absolutely loved chairing this network and as the MD of both water2business and Pelican I have been blown away at how positively it has been received.

Having met earlier in the year and sharing common issues and crisis of confidences that we all have from time to time we were able to set up a network that shares, supports and helps explore how the business and the people in it can help each other.

This week we met up for a follow up meeting and it was great to hear how the network has supported people throughout the business with personal growth and how confidence has grown through having a wider support network. People were so positive about having an open place to discuss and understand how company policies can support them and a safe place to debate how they could work better for them.

Through having the network and the confidence to talk about work and how to make the most of opportunities we heard about how manager job shares and part time roles have happened. People shared how their confidence has improved in a number of areas and with the summer arriving we even shared top tips about holiday clubs and other childcare that can help ease the pressure of the long holidays! Tony Simmonds from water2business even shared details of the French Centre Parcs where a family of five can holiday for under £500!! #TopTipsForWorkingParents

This group has helped shape our business' 'family friendly' policies, improve our gender pay gap and improve our chance of applicants seeing us as an inclusive place to work!

I'm a huge advocate of empowering your people to provide you with the answers and from personal experience groups like this have been a great way for the team at Pelican and water2business to help shape how we work!

I'm always keen to share more with the aim of improving diversity, inclusion and people's health and wellbeing so if you would like to know more please drop me a line.

Charley Maher

Ringing the changes


- Advertising feature -


A lovely Nailsea lingerie shop at Crown Glass Shopping Centre has added a new range to its stock of beautiful bras, pretty pants and comfy sleepwear.

Moonrise is now selling preloved wedding gowns.

Nailsea is blessed with places for the bride-to-be and her party to shop.

From bespoke bouquets at Chic Blooms to designer dresses from Abigail Westrup Bridal to specialist makeup by Vicki Waghorn at The Little Beauty Loft.

It even has the place to book the perfect honeymoon with Butterfly Travel.

And with a host of hairdressers and nail salons for beauty regimes and wonderful venues from churches to the historical Tithe Barn the choice is amazing.

But 'dearly' beloved can take on a whole new meaning when adding up wedding costs which is where Moonrise stepped in to help by adding the brilliant recycled wedding outifts which won't break the budget.

Owner Ziggy Hall said; "Costs can easily spiral out of control when you’re planning the wedding of your dreams and all too often brides are having to work to a budget and look at ways to cut down the cost of their big day.

"Our very own bra fitters and bridal underwear specialist at Moonrise Lingerie have taken the bold move to introduce a modest collection of preloved wedding dresses.

"Store manager Tanya, who’s affectionately become known as ‘The Bra Lady’, within Nailsea, is behind the initiative for the new addition to the shop at Crown Glass Place.

“I’ve been looking to add to our product range this year and preloved wedding gowns seemed like the most natural compliment to our core business of providing a professional fitting service, everyday and specialist bras as well as bridal lingerie.

"We already work very closely with Abigail Westrup Bridal who will be able to offer alterations if required, and I’m very much looking forward to the rest of the wedding season and meeting plenty of brides-to-be at wedding fairs across the south west.

"All the gowns have been carefully priced to be below £299, keeping the cost conscious bride in mind."

If you haven’t yet had the chance to pop into Moonrise Lingerie to say hello and see what they have to offer, you can always just drop in for a quick check up to make sure your own bra is fitted properly, they’re not all just about selling!

Follow online link above to learn more about the Nailsea bra shop. 

Invitation to open afternoon celebrating decade of eye care


It’s our anniversary!  We’re celebrating 10 years’ of eye care in Nailsea and to mark the occasion we’re inviting you to a special open afternoon at our opticians, 124a High Street, Nailsea.

Join the party

Our event on Thursday, May 24, from noon-8pm, is to say thank you to our customers, fellow traders and the local Nailsea community for its continued support. We’ve had an amazing decade and thanks to you we’re still going strong today.

So, come along, bring the family or a friend and enjoy some cake and a glass of fizz on us!  And, during the event we’ll be holding a free, prize draw with the chance to win a pair of Absolutely Fabulous sunglasses - just in time for summer!

Enhancing lives with eye care

Director and optometrist Gerard Fernandes said, “It's hard to imagine our thoughts when we first took over Leach & Jones opticians in Nailsea. Our youngest son was just born. He's now about to leave primary school. We were about to employ our first optometrist, we now are a team of eight optometrists. We inherited two new team members and now we employ more than 25. The financial crash was happening, leading to huge changes in the optical industry, but our Nailsea practice has gone from strength to strength and is a highly respected optometry practice in its own right. I am so proud of the team, led by dispensing optician and manager Beth Dent. They have consistently improved, providing the best customer service and patient experience, enhancing peoples’ lives. I feel particularly fortunate to still be able to run a regular clinic in Nailsea with our wonderful patients, who care to invest in their eye health and eye wear, trusting in our vision and values for eye care in North Somerset. Our special anniversary event is a chance to thank everyone who has contributed to our successful and we very much look forward to celebrating with you on the May 24.

Event exclusive offer

During our open afternoon, there’s also an exclusive offer for you. Purchase a pair of Danish engineered LINDBERG glasses and receive a pair of £99 Affordably Fabulous glasses absolutely free! Or £50 off your complete LINDBERG specs. *The choice is yours. LINDBERG has revolutionised modern eyewear with its exceptional designs. Gone is everything non essential including screws, rivets and welds. They’re incredibly strong, yet among the lightest and most comfortable in the world.


Book now

Why not book your eye appointment now for our special event on May 24. Book online at, call 01275 854 946 or pop in to see us. Follow us on Facebook, Facebook Local, Twitter and Instagram for the latest updates on our event.


PHOTO: Nailsea team

* Only applies to orders placed on May 24 2018 and cannot be used in conjunction with any other offer