Sponsored by Crown Glass Shopping Centre


Nailsea Physio is moving from The Old Vicarage at Somerset Square to a brand new clinic at Kings Court. The plan to open the new premises on Monday, April 26. Physiotherapists help people affected by injury, illness or disability through movement and exercise, manual therapy, education and advice. They maintain health for people of all ages, helping patients to manage pain and prevent disease. For more information and to book an appointment call 0788 957 3600

PLANT PLACE: The Tuesday plant markets run by David Price, of Oak Leaf Nurseries & Plant Centre, is back in Somerset Square, Nailsea.  Dave supplies and sponsors all the plants seen at Crown Glass Shopping Centre

Barclays withdraw from Nailsea

Barclays is closing its Nailsea branch

Following NatWest and HSBC another Nailsea bank is to close.

The High Street branch is to close on Friday, July 16 this year, three weeks after the Colliers Walk branch of HSBC.

One of the reasons given is it currently has less than 50 exclusive customers.

This leaves just Lloyds at Crown Glass Place as the only bank in the town.

A Barclay statement says: ‘The number of counter transactions has gone down in the previous 24 months, and additionally 86 per cent of our branch customers also use other ways to do their banking such as online and by telephone.

• Customers using other ways to do their banking has increased by 13% since 2015

• In the past 12 months, 14% of this branch's customers have been using nearby branches

• We’ve identified that only 49 customers use this branch exclusively for their banking.’

Barclays is also closing its Portishead branch a week earlier than Nailsea on Friday, July 9.

Read more on Breaking New HERE.

Burchills business boom after three decades trading in heart of Nailsea

S&R Burchills is marking its 30th anniversary with a free fruit and veg giveaway.

Sixty online and in-store customers chosen at random will receive a refund on their purchase in April.

That is one online and one in-store daily – that is 60 full refunds throughout the month to mark their 30 years in business. 

Established in 1991, the family-run town centre business has been supplying fruit and vegetables to the residents of North Somerset for three decades.

Sean and Ruth Burchill established S&R Burchills in April 1991, following Sean’s career as a salesman with the Bristol Wholesale Fruit Company.

Based in the heart of Nailsea town centre, the business has grown exponentially since its original launch, adding new product lines, services and two new websites – now offering next day delivery in the surrounding area.

Despite the growth, several things have remained the same including the core team and Sean’s working day!

Thirty years later and Sean still wakes up at 1am every day to select the best produce from the Wholesale Fruit Centre, as well as local growers and suppliers to supply customers in North Somerset.

Sean said: “We pride ourselves on our customer service, and the ability to adapt with the times – no more so than this past 12 months.

“During the years we have worked with the very best growers and suppliers in the area and have established a fantastic team to help take the business to the next level.”

Following the impact of the Covid-19 pandemic, S&R Burchills launched a new online ordering website which has grown 32,000 per cent in this time. The business has since taken on more staff and vehicles to accommodate the rise in demand for online shopping and customisable delivery options. 

Thanks to the new e-commerce website, customers can purchase from the full range of more than 300 products across the fruit, vegetable, salad, dairy, herbs, grocery, confectionary, and jams and sauces categories, as well as its traditional vegetable boxes.  

The business has also collaborated with a local chef to create a selection of easy to follow and inspiring recipes using its produce. 

Sean added: “On behalf of myself, Ruth and the whole team at Burchills, I would like to say a big thank you to all our customers, past, present and future and we look forward to the next big anniversary.”

Visit the website at

Summer closure date is revealed by HSBC

Nailsea People has been told official closing date for HSBC in Nailsea is Friday, June 25, when all accounts will be moved to the Portishead branch.

It was in January this year the bombshell bank announcement was made when HSBC said it is to close 82 branches in the UK between April and September this year including the branch at Crown Glass Shopping Centre, Nailsea.

It said the move is because more customers are turning to digital banking.

The company will have 511 branches across the country following the closure programme.

Managers said they did not expect to make any redundancies, with staff moved to nearby branches instead.

The Colliers Walk bank is to shut in June 2021.

A further shock is that the Portishead branch is only open from 10am-2pm Monday to Friday.

Word on High Street

While rumours abound on what's happening on the street, High Street that is, we know as soon as possible Paradiso and Cafe 119 will both re-open fully refurbished. 
Nailsea People were told a bistro is also to open in what was Gilly's Cafe but that could be just Chinese whispers. 
Earlier a little bird said it was going to be a cake shop and plans for the International Stores at Collier's Walk seem to have stalled? 
Two graphic, website and digital marketing agencies are setting up shop at either end of the town centre and Tesco supermarket is recycling 'soft' plastic - see bin outside.

And we love the new logo for High Street florist The Flower Bee.

Still no news on what is to become of the stump of the village green oak tree...

UPDATE: The planning application for change of use from cafe (former A3) to restaurant (Class E b) for 61A High Street is HERE.

Nailsea farmers' market is back in April

Somerset Farmers Market returns for the second time this year to Nailsea High Street on Saturday, April 17, 9am-1pm.

While Covid-19 restrictions are in place the professionally managed market has sanitizer stations, clear queuing arrangements to maintain social distancing and the Nailsea & Backwell Rotary Club is providing extra stewards.

To find out more about the Market and the food producers visit and sign up for a Nailsea Farmers Market e-newsletter for up-to-date news before each event.

Photos from the March market on the Gallery 2021 page HERE.

Stalls in March included:

  • Bath Soft Cheese - farmhouse cheeses including the award-winning Bath Blue

  • Barley Wood Organic Vegetables - grown in the Walled Garden at Wrington

  • Chew Valley Gin - a locally based distillary being launched this year!

  • Fussels Fine Foods - award winning culinary rapeseed oils ,dressings & sauces

  • Gardens of Japan - Cheddar-based nursery specialising in Acers and other shrubs and trees

  • Go Wild Preserves - family business creating seasonal preserves

  • Hall & Lench - a brand new free range egg farm

  • Incredible Brewing Company - Bristol based micro brewery

  • Janes Flower Pots - each month Jane has a vibrant selection of flowering plants

  • Leafy Greens Micro Farm - bringing highly nutricous micro versions of salads, vegetables and herbs a flavoursome boost to your immune system!

  • Nailsea Cider - locally created cider using apples from orchards in and around the town

  • Nailsea Country Markets - locally produced sweet & savoury baked goods & preserves

  • Nutts Scotch Eggs & Pies - award-winning flavours of scotch eggs and now with a growing range of pies

  • Nut Tree Farm - goat meat, milk and quiches plus lamb

  • Oven To You - pastry chef specialising in sweet tarts of all flavours

  • Real Pork - very local free range pork all cuts available plus cooked ham

  • Rooms The Confectioner - traditionally made fudges, cinder toffee, marshmallow, chocolates and truffles.

  • Robert Hawker Game - the highest quality venison from well managed estates

  • Somerset Cheese Company - Anita brings award-winning cheeses she has made with local milk from cows, sheep, goats & buffalo

  • Somerset Charcuterie - award winning range of cured and air dried meats

  • Seafoods - Burnham-on-Sea family fishmonger bringing a huge range of seafood

  • The Sausage Shed - an award winning range of handmade sausages made with high welfare local pork from Ivan

  • The Great Cake Company - specialising in gluten free ingedients a delicious selection of cakes and tray bakes including dairy free options

  • Times Past Cheese Dairy - a huge range of locally made flavoured cheddars

  • The Wicked Chilli - family chilli farm creating a wide range of sauces and chilli-themed produce

  • Winnies Bakery - bringing along a huge range of baked goods including their lovingly created sourdough (using Winnie the starter!)

  • Wesley Cottage Bees - honey and honey themed products from master beekeeper Lynn Ingrams

  • White Gate Apple Juice - bring apple & pear juice plus their own cider

April stalls listed on the What's On page

Food for thought

The Sunday Times published at the end of February a ‘well-being’ poll which saw Wokingham in Berkshire named the healthiest place in England and Blackpool the worst.

But in the list of 149 areas said to be ‘healthy’ North Somerset with a score of 100.4 comes 62nd wedged between the south west overall and Derbyshire so the news isn’t too bad for us.

North Somerset’s top ranking was 6th place for ‘healthy eating’ although it doesn’t make an appearance in the top ten best or top ten worst rankings for ‘happiness’, ‘air pollution’, ‘obesity’ or ‘physical activity’.

The findings come from the Office for National Statistics and financial services company Lane, Clark & Peacock.

Read more HERE but be warned the newspaper has a paywall.

Where's the birdie

Who has used a High Street window display to send an ‘eggstra-ordinary’ set of ‘tweets’ to passing Nailsea people?

Obviously not a bird brain to think up those cryptic clues on the frontage of a High Street shop?

Once an open-all-hours store and newsagents; it has traded as Alldays, Circle K and McColls with some saying it was a hairdresser call Aldo of Rome many, many egg-shaped moons ago.

McColl's closed in the summer of 2019 with many blaming Tesco for its demise, Maynews picked up its newspaper deliveries and we were left to waiting and wondering what next while the For Sale sign remained on the front of the building.

It then became an ‘interesting’ pop-up antique shop while the owner struggled to find a new tenant.

Well, we are going quackers trying to lay the mystery to rest and think the next business to open at number 88 is having a bit of a yolk!

So Nailsea People can you help us egg-plore what’s next?

Easter Sunday 2021 is on April 4 – perhaps we will know then if you can fit a square into a rectangle shop or maybe it is an April Fool’s joke?

Burston Cook the Bristol-based chartered surveyors and commercial property agents have the retail unit ‘under offer’ on its website.

PARADISO REFIT UNDERWAY: Workmen are busy fitting out the Link Road restaurant in the centre of Nailsea which will be reopened soon as 'Paradiso' dropping the Il prefix. New fixtures and fittings are going in including super comfy Italian chairs and swish tables. Owner Oli Shvalina said all the old friendly staff will be back and everything will be the same only better. The menu and prices will be unchanged, he said. New signage and updated website for online bookings and orders are also coming. The refit should take four weeks and if Covid-19 rules haven’t been totally relaxed by then Oli hopes to operate a takeaway service only for his customers.

PARADISO RETURN: It has had many name changes but this popular town centre restuarant which has been closed for more than a year is to re-open as soon as Covid-19 conditions allow. One of the original owners Olly, told James Steel, of the Nailsea Community Group, he has managed to save the business and will be reopening as soon as possible this year. Olly said: "It was an incredibly tough decision to originally close the restaurant as we have always felt privileged to be a part of the Nailsea community, but the effects of COVID-19 hit us like so many others very hard. We were truly blown away after seeing so many messages of support when we first closed. Hearing about the stories and the memories people made at our restaurant really inspired us to do everything possible in order to make sure we could re-open. It has not been an easy year, but we are thrilled to be able to announce we will be reopening after giving the restaurant a new fresh look and we cannot wait to welcome everyone back very soon to enjoy their favourites meals and to create new memories with us”.

ANOTHER DAY: Cohen’s at Colliers Walk closed on Friday, January 29, and from Monday, February 1, the chemist adjoining Towerhouse surgery became Day Lewis Pharmacy and reduced its opening hours. The High Street branch is also trading under that banner. Day Lewis closes at 6pm Monday-Friday and no longer opens at weekends.The Day Lewis Group is an award winning family business, consisting of one of the largest independent pharmacy chains in the UK and Europe. Founded by the late Kirit Patel MBE and his brother JC Patel in 1975 the business is now run by siblings Jay, Rupa and Sam. Some of the much-loved staff have taken redeployment the Cohens at West Town Road, Backwell.

Customers call for opening hours rethink

Nailsea resident Pat Gilbert is horrified a reduction in opening hours saying it has led to the old and the sick queueing in the cold outside a health centre surgery.

And she is not alone on the Nailsea People Facebook page nearly 100 comments about the new hours have been posted.

Mrs Gilbert said: "I understand from the beginning of February 2021 the two Cohen's chemists at Colliers Walk and High Street merged with the pharmacy at Towerhouse Medical Centre run by Day Lewis.

"Unfortunately, this has happened in the winter months, when there is inevitably a greater number of people needing medications.

"I had to order a repeat prescription last week, and on Monday went to collect the meds from Towerhouse.

"I looked at the website in advance and was dismayed to find that the extended opening hours previously offered (open until 10 pm weeknights and Saturday) are no longer operating.

"This service was of particular use to those needing emergency medications, and workers, who could call out of office house.

"I expected to see a sign advising the new reduced hours, but all I could see was a very small sign on the window of the pharmacy .

"It seems that many people in Nailsea, myself included, have not been made aware of the reduction in service.

"People were arriving to be served right up to 6pm and the staff were under great pressure and a long queue developed as only two can be inside at any time.

"Monday evening was very cold and customers had to queue uncomfortably for some time to be served.

"I noticed a pregnant woman and a disabled person, both of whom must have become very cold.

"Earlier in the day, I had spoken to the Pharmacy Hub at Towerhouse Medical Centre.

"They could not explain why the newly merged pharmacies were offering a reduced service to a larger number of patients.

"It seems the communication with health centre may have been lacking.

"I am disappointed that the merger and the change to oprning hours has been and remains poorly advertised.

"It must have resulted in greater demand on the two remaining pharmacies just when they are most needed."

Many have forwarded their complaints by email to the head office of Day Lewis at

Day Lewis Somerset regional support manager Hannah Tearall said: "On Monday, February 1, Day Lewis Plc acquired Cohen’s High Street. 
"This will remain as it is, the same colleagues. 
"We have given the team a permanent pharmacist manager and will look at their staffing to see if we need to increase to ensure customers are given a safe and efficient service.
"On the same day, Towerhouse Pharmacy contract ended and Cohen’s Colliers Walk has relocated into this premises.
"Due to it being a relocation it has brought with it the opening hours.
"During February we will be taking all feedback from customers and communicating regularly with Towerhouse surgery to establish what opening hours would be best for all.
"As of Monday we are trialling opening at 8am and closing at 6pm Monday to Friday and will monitor throughout to see how we can change the opening hours to suit the workload and the patients expectations.
"We are also looking at the possibility of having one of these open on a Saturday morning.
"I am also in the process of recruiting more colleagues for our pharmacy at Towerhouse to ensure we work through the queues as quickly as we can.
"We are offering a free delivery service across both Towerhouse pharmacy and High Street. 
"We also have a support team in the area, to help manage the patients, queues and services provided.
"I am sorry for any inconvenience caused, but I can assure you I will be working closely with both pharmacies and the surgery to ensure we do everything possible to give our patients the service they need in a safe and efficient way."

On the High Street, Nailsea

Nailsea People did a quick tour of the town centre on Tuesday, January 26, to see what is new.
Home Additions boss Alan Goddard has reopened his High Street shop after consultation with North Somerset Council.
Alan said: "Like most small business in Nailsea we are at the moment just about covering our overheads.  
"Following further conversations with the district council we have been given the okay to open.
"As many people are aware, we sell mobility aids, new white goods and new beds among may other household items. 
"While we don't want to encourage people to come out you know we are here if there is something you need or call 0796 759 6589."
Alan was also given further advice by the council officer about applying for grants - further details are on our Business Peeps page.
The planned meeting with North Somerset Council  executive member for economy Mark Canniford who is the Liberal Democrat Weston-super-Mare Hillside ward councillor and Weston mayor is yet to happen.
Mark said he was very happy to meet the traders to look at the long term opportunities and ambitions.
He said: "It would be great to meet with you and other retailers in the area , also the  North Somerset councillors in Nailsea."
This meeting has been put on hold due to Covid-19 restrictions but a conversation between traders and counciilors still needs to be had about weight and access rescrictions in the High Street.
Alan said: "I am very worried that the council could still pedestrianise the High Street. 
"Most days the High Street is very quiet making social distancing generally not a problem anyway and closing the street will take away passing through trade.
"If we had had a open air meeting with social distancing in a place, maybe like the car park, I am sure we could all come up with a plan to make something work and be safe. 
"I hope we all want what is best for the town and closing the High Street without contacting all the businesses and shops last year was not the best plan.  
"There is still time the involve everyone. 
"I would agree a weight limit should be imposed to stop large vehicles using the High Street."
While talking to Alan we took these photos of a cement mixer trundling along towards the Link Road.
In other news:

  • The Original Factory Shop re-opens on Thursday, January 28;

  • Cohen’s at Colliers Walk will be closing on Friday, January 29, and from Monday, February 1, Towerhouse Pharmacy will be reducing its opening hours. They will now close at 6pm Monday to Friday and will no longer be open over the weekend; and

  • Hunters estate agents has a 'to let' board in its old High Street window. Hunters estate agents (not to be confused with Hunter Leahy further along the road at 71) has closed its Nailsea branch in January 2020 and took its business online.

Nailsea bank to close

HSBC is to close 82 branches in the UK between April and September this year including the branch at Crown Glass Shopping Centre, Nailsea.

It said the move is because more customers are turning to digital banking.

The company will have 511 branches across the country following the closure programme.

Managers said they did not expect to make any redundancies, with staff moved to nearby branches instead.

The Nailsea branch moved from its old premises now a café called Greens in November 2012 to larger premises on Colliers Walk.

The Colliers Walk bank is to shut at 2pm on Friday, June 25, and a notice on the door informs customers its nearest branch will be in Portishead as the Clevedon branch is also closing this summer.

This leaves just Lloyds at Crown Glass Place and Barclays in the High Street in Nailsea although the Post Office and Tesco offer some banking services.

NatWest in Nailsea was the last bank to close in Nailsea.

The Somerset Square branch went in the summer of 2018 although several building societies shut up shop in Nailsea in the past decade.

Tofs opening soon

UPDATE: The date Tofs is opening has been announced on its FaceBook page. It is Thursday, January 28.  The store will be open on reduced hours through this lockdown Monday to Saturday 9am-5pm and on Sunday 10am-4pm. Once deemed safe to do it plans a grand reopening.


The Original Factory Shop in Nailsea will sell food as well as other necessities when it opens soon.

The store at 61-63 High Street which is due to reopen this month will stock 1,000s of branded and high-street products all at bargain prices.

And we are told to comply with lockdown rules it will sell groceries and essential household items to ensure it can trade although other stores do stock a large selection of food and drink.

From snacks and soups to tea, coffee, cordials and pop, they have it plus cupboard and everyday essentials for when you need to stock up.

Brands include Lindt, Walkers Crisps, Cadbury, Nestle, Nescafe, Coca-Cola, Haribo, McVitie's, Fox's and many more.

The store posted on its Facebook page on Monday, January 4 it was opening in two weeks time from Monday to Saturday, 9am-5.30pm and on Sundays 1-4pm.

problems in car park

Shoppers who fear they have been unfairly fined for parking in Nailsea Tesco car park have been advised to contact the store after a debate broke out on social media.

Regular shopper and Facebook fan Tomasz Comasz said: “My first fine raised on 10th December has been cancelled after my appeal.

“Recently I appealed about the second fine raised on 29th December and waiting for reply."

Tomasz said both fines came when he was inside the supermarket buying groceries and stayed less than half an hour.

He added: “I believe they will accept my claim.

“I will contact management if not.

“Just it is unnecessary wasting of my time.”

Manager Jon Weed said: “I’m not aware of an issue as our car parks systems are run and managed by Horizon.

“However, if the person concerned brings the paperwork into the customer service desk and explain it’s easy for us to cancel if we need too.

“We will cancel when we can see there has been an issue.”

UPDATE: All is resolved and Tomasz has been refunded for second parking fine.


Here are the next dates for Nailsea farmers' and craft markets which are held on the third Saturday of the month from March till December.
Dates for 2021 are Saturdays:

  • March 20th;

  • April 17th;

  • May 15th;

  • June 19th;

  • July 17th;

  • August 21st;

  • September 25th;

  • October 16th;

  • November 20th and

  • December 18th.

The fabulous Eat:Festival returns on Saturday, October 9 with a very special Christmas festival is on Saturday, December 4 – all in the High Street and Somerset Square.

Slideshows of markets past are in the Gallery HERE.

The Nailsea stalls are now run by Somerset Farmers Market and for more information click HERE.

Shopping during lockdown

With hospitality mostly closed including Cadbury House many pubs and cafes are operating a takeaway/delivery service.

Nailsea Community Group on its Facebook page has prepared a list of businesses open HERE. It is a pdf document.

Tout's at Wraxall sell local produce and is open 24/7.

The farm shops at Noah's Ark (7 days a week 9am to 4.30pm), Jacklands Fishing Lake (Wednesday-Sunday 9am-5pm) and Brockely Stores (8am-5pm daily except Sunday 9am-5pm with deliveries on orders £30 plus) are open.

Nailsea MicroPub is doing deliveries but orders need to be in by 2pm phone or text 0749 642 8350, email: or message via its Facebook page.


THE DAY BEFORE CHRISTMAS EVE: Well that was a lovely four or was it five days in Tier 2 and now from Boxing Day, Saturday, December 26, we are back in Tier 3. Meanwhile with its extended 24hr opening until Christmas we think Tesco Nailsea has struggled to recruit - but employing The Grinch is asking for trouble! Thanks to Samantha Adams for the photos in the slideshow above - lots of lovely comments on the Nailsea People Facebook page

December market

Nailsea Christmas Farmers’ Market will be in the High Street on Saturday, December 19.

After Novembers ‘essentials only’ lockdown market the organisers said: "We will be back to full strength for our Christmas event with the return of our craft stalls alongside the amazing array of food, drink and seasonal plants so there will be plenty of gift buying opportunities.

"There will also be the opportunity to take home the new farmers' market leaflets with the dates on from March to December 2021 when the market kicks off next year.

"Despite the excitement of a new Covid vaccine available soon, the market itself will still be following strict guidelines to ensure everyone’s safety.

"We offer sanitiser and instructions on arrival, we create safe queuing areas in front of each stall and our stewards and stallholders will politely remind everyone to social distance.

"Similarly the stall holders will be following strict safety guidelines and most will offer contactless payment.

"The market is from 9am-1pm so bring along lots of shopping bags you will need them."

Sign up for a Nailsea Farmers Market e-newsletter here and find out more about the producers who attend monthly event.

UPDATE: Photos in Gallery 2020

SHOP FRONT: The Original Factory Shop is back in town - shopfitters are at the High Street store and the signs are up outside all ready for opening in from Woolworths to Tofs to Bargain Buys and back again

Order online with Burchills

Greengrocers S&R Burchills has launched a new interactive website enabling customers to order their full range of fruit and veg and arrange delivery online.

The new website is here

The new website was built following the huge increase in demand for online shopping during the Covid-19 pandemic, which saw their online orders rocket by an unbelievably 32,000 per cent.

Thanks to the new e-commerce website customers can now purchase from the full range of more than 300 products across the fruit, vegetable, salad, dairy, herbs, grocery, confectionary, jams and sauces categories, as well as the traditional vegetable boxes that Burchills has become so well known for. 

S&R Burchills boss Sean Burchill said:  “The pandemic impacted people in ways we never would have imagined and thankfully we were able to adapt quickly in order to supply products to people in need.

“The demand for online shopping went through the roof and has continued to grow throughout the pandemic, and we realised that a more sufficient website was required to respond to orders.

“The new website now enables customers to explore the full range of products from the safety and comfort of their own homes and arrange delivery for a date that suits them.”

S&R Burchills has been supplying fruit and vegetables to the residents of North Somerset for more than 25 years, supporting local businesses and farmers by sourcing all of their produce from the local fruit market.

Sean added: “We pride ourselves on our customer service and ability to adapt to change, increasing or product ranges and shopping experience when required, so we are delighted to launch the new website and continue to provide the community with quality produce.”

Free delivery is offered on all orders above £15 within the North Somerset area.

Nailsea International Store

Nailsea International Store is applying to sell alcohol before it opens at Crown Glass Shopping Centre.

When we posted the news with photos on Nailsea People Facebook page there was a lot of conjecture to what the shop would stock ranging from Polish food to an off-licence.

A Companies House research revealed it was most likely to be a non-specialised store with food, beverages or tobacco predominating.

Formerly the old wool shop and before that a travel agent, would-be customers where just grateful another business was opening in the town centre.

Bill Carpenter asked: “Is it a Bargain Booze?

“I'll be able to look around the charity shops, get my eyes tested and pick up some beer on the way home and purchase my fruit and veg on the way back.”

Deb Bear said: “To be honest, anything would be better than it being empty, or another charity shop - however worthy the cause.

“People have tried opening so many different and interesting shops in Nailsea but none of them have ever worked.

“Either the people of Nailsea won't send money anywhere apart from cheap shops or the rents are too high.

“I heard one of the shops on the main street was £1,000 per month rent.

“Not surprising nothing works for that price!”

High rents

Vicky Spence said: “I think you’re right, the rents are too high, especially in the current climate.

“I also think that we have a cyclical problem, where we don’t have the variety here, so people go elsewhere, forcing the few to close, in turn reducing what is available.

“We really need an influx of a variety of new businesses, at the same time, and also lose the threat of having to pay for parking - that will completely end any hope of the high street surviving.

“When you only get one or two days off a week, and are also juggling children, your shopping needs to be economical time wise which is why supermarkets are so popular.”

Andrew Kelly said: “We definitely need more variety in Nailsea.”

Laura Thorogood said: “My parents had the mobility shop in Nailsea AMS but the landlord upped the rent and wanted a longer lease on it and that’s why the shops don’t last, the rents are over the top high.”

Wendy Musson said: “We have Burchills, Parsons, John Browns, Aaron’s Pets, Cohens pharmacy, Maynews, Sole and Scroll (shoe repairs), School Togs, Sam name but a few.

“These are all local shops that have been there a while and are busy and really good.

“Positivity is best in these troubled times.”

Carolyn Cooper said: “They’re selling everything like a corner shop which could be open 24/7.”

This Cohens to close but Tofs return

One door opens and another closes

The Cohens branch at 9 Colliers Walk is closing after Christmas but the High Street branch will remain open.

The move comes after an amalgamation of the two Cohens shops and Tower House Pharmacy at Nailsea.

The chemists will all come under the Day Lewis franchise.

The Day Lewis Group is an award winning family business, consisting of one of the largest independent pharmacy chains in the UK and Europe.

Founded by the late Kirit Patel MBE and his brother JC Patel in 1975 yhe business is now run by siblings Jay, Rupa and Sam.

Tower House and Cohens in the High Street will remain unchanged although there may be a name change?

No staff at Colliers Walk is losing their job as one member is retiring and others will be redeployment to Cohens at West Town Road, Backwell, we are told.

A customer said: “I am extremely disappointed to be told that Tower House has bought Cohens Chemist at Crown Glass Shopping Centre and it will be closing down.

“I have had nothing but friendly and efficient service by all the staff at Cohens.”

Meanwhile news that The Original Factory Shop may reopen in Nailsea has had this response from its customer care department.

The email to Nailsea People said: “Thank you for contacting customer care.

“We have not announced anything, and we hope to return to Nailsea.

“We will keep our Tofs members and Facebook followers updated with any news of new stores opening.”

The Original Factory Shop which opened in 2009 after the old Woolworth store ceased trading at 61-63 High Street closed in Nailsea in late December 2019 to be replaced by Bargain Buys two months later.

Bargain Buys officially closed on Saturday, November 14, making five out of its seven staff redundant just weeks from Christmas.

TWO BECOME ONE: Cafe 119 at Station Road, Nailsea is expanding into the old PS Travel shop. Owner Dean Sandy intends to knock the adjoining wall down soon and hopes to run an evening bar service too

Nailsea newcomer in good beer guide 2021

Nailsea MicroPub which has just celebrated its first anniversary is the only Nailsea pub to feature in the CAMRA Good Beer Guide 2021.

The High Street tap room which is operating a ‘delivery only’ service during Lockdown 2 only recently 'starred' in a Bristol Post feature with video about surviving the pandemic during Lockdown 1.

It joins 14 pubs in the Greater Bristol area commended for their well-kept real ale included in the 2021 edition described as the ‘only properly and independently researched guide to the best pubs for real ale and cider across the UK’.

The book features 4,500 pubs across the UK and costs £14.95.

With 63 of its entries chosen by the Bristol & District CAMRA branch who in June named Snuffy Jack’s in Fishponds as their pub of the year.

These are the eight Bristol pubs featuring as new entries in the 2021 guide:

  • The Canteen, Stokes Croft

  • The Good Measure, Redland

  • The Hare On The Hill, Kingsdown

  • Left Handed Giant Brewpub, Finzels Reach

  • The Orchard, Spike Island

  • The Shakespeare Tavern, Prince Street

  • The Swan With Two Necks, St Jude’s

  • The Westbury Park, Henleaze

Seven pubs in Greater Bristol have also been included in the 2021 for the first time:

  • The Anchor in Thornbury

  • The Fork ‘n’ Ale in Weston-super-Mare

  • The Lyons Den in Kinsgwood,

  • Nailsea MicroPub

  • The Old Inn, Hutton

  • The Ring O’ Bells, Hinton Blewett

  • The Windmill, Portishead.

To order call or text 0749 642 8350, email or send a message via Nailsea MicroPub Facebook page. You need to include your name, address, telephone number and order. You will be call back for payment. Deliveries are after 4pm daily with separate arrangements for special occasions.

Going to market or staying at home

Going to market in Nailsea for the rest of 2020 has divided opinion - see poll on Breaking News page.

The Country Market for Friday morning, November 6, was cancelled because of problems with social distancing at Christ Church Vestry Hall.

And the poll by Nailsea People developed a glinch but before it went went completely kaput 20+ readers managed to vote ‘no’ and two voted ‘yes’ to a market in the High Street on Saturday, November 21.

Here is an update on the second lockdown situation from Nailsea Town Council chairman Jan Barber.

She said: “The farmers’ market will be scaling down and only selling essential food stuff

“There will be no craft or community stalls.

“They will also be using additional barriers to improve the layout.”

Shops selling essential items like our supermarkets, Simply Green and John Brow’s hardware also remain open - see front page for a summary.

So it is decided Nailsea Farmers Market will back on Saturday, November 21, 9am-1pm.

Stalls selling bread and baked goods; dairy and eggs; drinks; fish; fruit; vegetables, plants and flowers, meat, preserves and honey plus speciality products will line the High Street which will be closed to traffic for the day.

Now run by Somerset Farmers’ Markets is reappearance in October 2020 was welcomed.

Nailsea People has a slideshow from this market in our Gallery 2020.

The market had previously been a council run monthly event in Crown Glass Square but has now re-located to the High Street with a road closure in place making it traffic-free and safer for browsing the many food, drink and craft stalls.raft beers

About the regular stallholders:

And the Saturday dates for 2021 are:

  • March 20

  • April 17

  • May 15

  • June 19

  • July 17

  • August 21

  • September 25

  • October 16

  • November 20

  • December 18


Tout's Nailsea launches with lots of special offers, new website and revamped store on Monday, October 26.

New branding, no Budgen's for the supermarket at Wraxall garage on the Bristol Road.

An email was sent to its loyal customers this week saying: "We are almost ready to welcome you into your new Tout's food stores, our external signs have now changed above our doors, so we are just working on the finishing touches.

"Although introducing new and local products will always be on our weekly to do list!

"Usually we would have a launch event of sorts, however unfortunately it's not appropriate to do that at the moment. "When you do pop in and see us over the next week or so, keep an eye out for our team members who will be on hand to tell you more about our great new products. 

"We've got some great offers on some of your favourite local products next week, why not treat yourself to one of each.

"Remember though, these offers go live on Monday!

"We've got lots of new suppliers to tell you about too, you may be surprised just how many local products we have in store!" 

Nailsea People has been reassured Subway,C ook freezer food and its extensive alcohol range will stay.

Fashion store closing down sale at Somerset Square

M&Co the fashion giant which went into administration earlier this holding a closing down sale at its Nailsea shop.

Sharon Chappell posted on Nailsea People Facebook page on behalf of M&Co Nailsea team: "...just a note to say we are not already closed at M&Co! We have just launched our love local campaign - have huge sale on, lots of promotions and have just started receiving new season stock in all departments.'

Not among the original 47 stores listed to close in the UK as part of a company restructuring there are fears the  Crown Glass Shopping Centre branch will shut this October.

The retailer appointed administrators in April saying its business had been severely affected by the coronavirus crisis.

The Glasgow-based company, which had nearly 300 stores across the world, said it would retain 218 branches.

It was only back in August that M&Co said that stores in Midsomer Norton, Wells, Crewkerne, Minehead, and Nailsea would be remaining open.

M&Co opened its doors for the first time at Crown Glass Shopping Centre in October 2017.

The Somerset Square store created 10 new jobs and promised to sell the latest ranges in Womenswear, Menswear and Kidswear, including teen, baby and accessories.

Executive chairman Steve Knott said at the time: “Everyone at M&Co is delighted to be opening our fabulous new store in Nailsea.

“We are also really grateful to all at the Crown Glass Shopping Centre for their fantastic help and support.

“We look forward to welcoming all our new customers to this exciting store full of amazing fashion supported by M&Co’s famous friendly and knowledgeable service.”

However, customers complained that they still have to journey to the Portishead shop as the Nailsea store didn’t have an up-to-date range.

M&Co was established as Mackays in 1834 and has traded as fashion retailer M&Co for more than 50 years and prides itself in selling quality products at the right price.

The retail unit was previously run for seven years by the Store21 chain that went into liquidation nationwide in July 2017 and some of its staff were redeployed by M&Co.

Before then the shop was owned by Ethel Austin who went into receivership early in 2012.

BARGAIN GOODBYES: Unfortunately Bargain Buys is closing down on Saturday, October 24, in its last few days of trading it is offering 20 per cent off everything. The store took over in 2016 from The Original Factory Shop which opened in 2009 after the old Woolworth store ceased trading at 61-63 High Street.

New letting agent for Crown Glass

Carter Jonas is the new letting agent for Crown Glass Shopping Centre, Nailsea.

The company was founded in 1855 by a Cambridge auctioneer and now has employs nearly 800 people in 33 offices nationwide with a corporate HQ off Oxford Street, London.

It will be the Bristol office at St Catherines Court in Berkeley Place which will be dealing with retail units and office space at Somerset Square, Clevedon Walk, Colliers Walk and Crown Glass Place.

The company already has several High Street, Nailsea, properties on its books.

Following the major refurbishment of Colliers Walk the centre attracted many new businesses and then the coronavirus struck with several national chains forecasting doom and gloom without government help.

It is currently offering half a dozen retail units for sale/lease/rent at Crown Glass Shopping Centre.

One example is 26B Somerset Square which is a third of the size of a tennis court and is offered at ‘flexible/attractive' terms.

This prominent centrally located property is next door to WH Smith and Poundland and is opposite Specsavers, Superdrug and Costa Coffee.

It is currently used by the Nailsea Community Group as its base.

The group took over the former ping pong parlour during the £130,000 summer refurbishment of the Nailsea Town Council health hub at 65 High Street.

With a rent of £20,000 per annum the 885 sq ft at Somerset Square is suitable for numerous uses including office, retail or restaurant space, says its marketing blurb.

To contact the commercial agent go to

MANAGEMENT PEOPLE: A Nailsea estate agent has been sold to its managers. Westcoast Properties which is at  67 High Street, Nailsea, also has offices in Weston, Burnham, Portishead and Patchway in North Bristol, has been bought by its management team with the aim of expanding the family-run business. Director Nicholas Webber and associate finance director Lindsay Pickles have taken over the estate agency, although previous owners Martin and Kay Crees will remain a core part of the business. Martin has taken on the role of non-executive director. Lindsay, who joined the firm in 2010, said: “Having both worked with Martin and Kay for the past 10 and 15 years respectively we were delighted to be offered this amazing opportunity to continue growing such a highly-regarded company. We’re both immensely looking forward to the future at Westcoast Properties.”

Director Nicholas Webber and associate finance director Lindsay Pickles new Westcoast bosses

TAKE A BREAK: One of Nailsea's longest established charity shops is re-opening this month after being in lockdown since March. Break Charity Shop at 57 High Street sells a variety second-hand items including clothes, kitchenware and furniture for a good cause. The innovative national charity provides hope and support for vulnerable children and young people. Spokesperson Katherine Lambert said: "I work for Break Charity Shop on the High Street and we are really excited about reopening on Monday, October 12. A warm welcome awaits all our customes - we look forward to seeing you very soon."

Tout's the supermarket at Wraxall garage is undergoing a transformation this month.

Firstly, it is getting a new floor and secondly it is going it alone and will no longer trader as a Budgens store.

The Budgens chain of grocery stores is a retail subsidiary of the Booker Group, which since January 2017 has been part of Tesco plc.

Tout's has decided to expand its range of fresh farm produce and concentrate on its community customers.

An email to customers said: "This will be one of the last Tout's Budgen's green emails you receive from us, as we have some exciting news to share.

"From mid-October our stores will be moving away from Budgens (and the green branding!) and becoming our own brand, read on to find out what exciting changes this brings!

“Being our own brand means that we can provide you with exciting new product ranges, we will be proud to stock Co-op.

“It also means that we can stock more delicious products from our local suppliers, we are passionate about supporting local suppliers and we know you love their products too!

“Some things won't change though, our friendly teams that serve you now will continue to do so, and we are still led by the same local family.

“Our Signature card will also be staying, continuing to offer you exclusive offers, rewards and recipes!

“Along with becoming our own brand we will also have a new community initiative, Making A Difference Locally (MADL).

“We are committed to supporting our community which is why we have pledged to provide a million meals to local families in need and to reach zero food waste.

“So, pop in when you can, we can't wait to serve you!

“In the meantime, keep up to date with our emails and by liking our Facebook page.”

And asking us to ‘save the date’ Monday, October 26, this looks like when it will all be happening.

It will still be a supermarket but resemble more of a farm shop, we are told.

Tout Ltd was founded by husband and wife Philip and Lesley Tout in 2001.

Son Jonathan became managing director in 2012 of the Nailsea and Langford stores and since Jon’s arrive Subway opened at Nailsea.

We Are Nailsea – not to be confused with Weare in Somerset – it the newest online shopping centre for Nailsea.

Backed by Nailsea Town Council the virtual high street has been created by software company Employtec who are behind a similar website for Bedminster called We Are BS3.

Several shops are already displaying their goods and services on the site where it will soon be possible to not only make an online purchase but book a door-to-door delivery service too from grocery stores, cafes, florists and many more.

At its launch on Thursday morning, September 10, four Nailsea businesses are already displayed with promises of many more to be added in the coming weeks.

Those already displayed are:

  • Simply Green;

  • Chic Blooms;

  • Jacklands Fishing Lakes; and

  • Samuel Bird TV.

Nailsea Town Council funded the set up and has budgeted more than £1,000 over two years towards the costs.

Nailsea Community Group leader and former town councillor James Steel said: "The cost of the site is roughly £600 in year one and £1,200 in year two both of which Nailsea Town Council is funding.
"There is no upfront cost to businesses but there is roughly a three per cent fee on all sales to cover the transaction fee and commission to the website owner.
 "Sites like Just Eat and Uber Eats charge 15-20 per cent."
North Somerset Council offered to fund half for the first year.
The council issued this supportive statement about the new initiative.

It said: “As a town council we understand this is a very difficult period for our local businesses but we have seen a great return to shopping locally in Nailsea during the crisis and we want to support this shop local mentality as much as possible by making it as easy as possible for shoppers to shop online at our local stores. We were made aware of the We Are Local initiative through our partnership with the Nailsea Community Group and we are proud to be able to launch this for Nailsea. We hope the virtual high street will inspire residents to explore their community shops and ultimately spend more locally where possible."

Simply Green owner Bethan Walker was one of the first to sign-up.

She said: ““Throughout lockdown many of our customers were unable to visit us in store and have relied on our delivery and collection service to allow them to continue their plastic free shopping. We are so excited that we are able to continue this through the new We Are Nailsea website alongside other amazing local businesses. We are also hoping to be able to reach new customers that may not have known we are here and allow them to start making changes towards a low waste lifestyle. We believe shopping habits are changing and people want to shop locally and sustainably. Having all of these independent retailers in one place will make this so much more accessible and is a huge asset to the town.”

Employtec boss Christian Shanahan said: “Following on from the success of We Are BS’ it’s great to see Nailsea Town Council action this initiative and continue to push the message of ‘Shop Local, Support Local’.

“In this ever changing and uncertain economic climate it’s important to give our high streets and local businesses an online platform to strengthen their engagement with their local community and beyond”.

We are here - virtual shopping online for Nailsea

CHECK OUT: To shop online in Nailsea go to Any Nailsea retailers interested in joining the platform can do so by filling in the WeAreNailsea Registration form.

Shop on virtual High Street

North Somerset is to open a virtual High Street.

Just weeks after the abortive attempt to close Nailsea High Street in real-time an online version is being launched.
Local producers and independent retailers across the directly are being invited to showcase their products on a new virtual high street that is being created to help boost economic recovery after the Covid-19 pandemic.
North Somerset Council is helping to develop district wide platform called Made In North Somerset which will launch Saturday, August 22.
The online marketplace will:

  • offer a range and number of high-quality products made in North Somerset

  • increase businesses exposure to new and varied customers

  • make it easy for customers to find and support their local independent busine

  • provide a delivery or click and collect service

  • offer added value to those that already have retail premises, creating an additional place for people to buy their products

North Somerset Council executive member for business, economy and employment Mark Canniford is the Liberal Democrat councillor for Weston Hillside ward.
He said: “The new virtual marketplaces will showcase independently made, produced and sourced products in North Somerset.
“It will encourage a regular ‘shop local’ online space by bringing a range of producers together including drinks, bread, cheese, chocolate, fresh produce, eggs, beer, cider, arts and crafts.

“It will also raise the profile of producers that customers may not already be aware of.

“We want as many businesses involved as possible – the more choice

there is for customers, the more successful it will be, so I would encourage any interested businesses to get in touch with the council and get their products onto the online platform”
The council is also working with Business Improvement Districts and town councils to open town centre virtual high streets and these will open in the coming months.
To sign up for the virtual marketplace, contact

New Look new worries

New Look UK is at risk of collapse with loss of 12,000 jobs if landlords do not agree to deal on rent, reports The Guardian this week.

It says New Look has put itself up for sale and is planning its second rescue restructure in less than 18 months as it tries to trim rents and cut debt after a slump in sales.

Fashion chains have been particularly hard hit by the coronavirus crisis as they were forced into months of closure during the lockdown.

The cancellation of events and closures of bars and clubs has also reduced the need for new outfits, and shoppers have focused on buying essentials such as food and healthcare products.

Sales at New Look’s 469 stores since they reopened are down 38 per cent compared with last year, and Nigel Oddy, the chief executive, said that despite strong trading online the group’s financial position had been ‘significantly impacted’ by the pandemic. Thirty stores remain temporarily closed.

As part of the latest rescue restructure, New Look s to launch an insolvency procedure called a company voluntary arrangement, under which it will ask landlords to accept rental payments based on sales in each store. Rents based on sales in the current tough climate usually amount to a considerable cut in payments.

If landlords agree to the deal, New Look’s debt holders have agreed to lend it £40m in new funds and to swap about £450m of debt for shares in the company, reducing its total debts to £100m.

If landlords do not agree, New Look is at risk of collapsing, with the potential loss of 12,000 jobs.

A sale process has been launched as part of efforts to seek new funds but a buyer is unlikely to come forward in the current climate.

Oddy told The Guardian: “I am pleased that we have now safely reopened 459 stores. However, current trading remains impacted by the decline in footfall seen right across the retail market, and with the pandemic ongoing and social distancing measures in place for the foreseeable future, it remains difficult to accurately forecast the sales recovery rate.”

He said that given the difficult trading environment and the shift to shopping online, as well as the group’s debt obligations and future expected costs, New Look needed additional cash so it could be “as well positioned as we can be going forward in the post-Covid-19 retail operating environment”.

Less than 18 months ago New Look handed bondholders up to 92 per cent of the company in return for reducing its then £1.35bn debt pile to about £500m. As part of that deal, bondholders also put in £80m of cash.

In March 2018 the company closed 85 stores including Clevedon through a CVA after an annual loss of nearly £235m, which its chairman blamed on its product range becoming too young and edgy and on an ill-starred international venture.

On Friday, April 3, the BBC reported: ‘All New Look stores have been closed since March 21. The firm said it was still trading online, but its distribution centre was full and it could receive no more goods.’

According to Wikipedia: ‘New Look is a British global fashion retailer with a chain of high street shops. It was founded in 1969 and has been owned since May 2015 by investment company Brait SA, controlled by Christo Wiese. The chain sells womenswear, menswear, and clothing for teens.’

New Look was founded by Tom Singh in Taunton, Somerset in 1969.

Since then the company has expanded and now operates across a chain of more than 900 stores internationally.

The first Belgium store opened 2006 followed by France, the Netherlands, the Republic of Ireland, Romania, Malta, Malaysia, South Korea, Singapore, Thailand, Idonesia, United Arab Emirates, China, Germany, Russia, Bahrain, Saudi Arabia, Azerbaijan and Poland.

Worldwide it has a staff of 18,000 plus.

In 2008 the group had a turnover of £1,147 million in 2008 with profits of £180 million.

New Look was owned by private equity groups Apax Partners and Permira and founder Tom Singh, until May 2015 when it was acquired by Brait SA for £780 million.

Brait also owns the health club chain Virgin Active and has a minority stake in Iceland Foods.

Fashion retailer New Look warned UK landlords in June that it may launch a pre-pack administration if its attempts to move to turnover-based rents continue to be blocked.

The business has hired CBRE as it looks to move its 500 stores to turnover-based rents, but it is reportedly increasingly worried that landlords will continue to block its attempts.

NEW OWNER: Jenn Pera has taken over the Nailsea High Street florist now called Flower Bee although former owner Joy (one half of Ann & Joys) is helping out part-time. It will take a few weeks to change the shopfront sign. Jenn said: "I’m so excited to be taking the shop on the next part of its journey within the village. I’ve lived in Nailsea my whole life and I hope through the business I can put back into the community. As part of my journey of taking over the shop, I will be trading under Flower Bee Florist, but will still be bringing a high standard of service and quality. I look forward to bringing you along on mWe produce floral arrangements inspired by the seasons for weddings and events. Cut flowers and plants available for collection or delivery and we also offer Interflora orders." Nailsea People wish Jenn good luck with her new enterprise.

SUITS YOU SIR: Turkish-owned hairdressers Zaman Barbers re-opened on Super Saturday at 8am. The hairy ones first in queue at 7.30am at Crown Glass Place, Nailsea, were James, aged 20, who wanted his style put right after trim by girlfriend, for Richard, 50, it was his first haircut since March and a chap from the Italian mafia Rob, 65, said he was fed-up with curls not seen since the 1970s. Zaman had three barbers on duty and there were queues all morning. In normal times it offers walk-in appointments and men's cut from £9 seven days a week since it opened back in August 2019. What was lovely was there was no hike in prices for the hirsute gentlemen

Super Saturday in Nailsea

Slowly but surely businesses are beginning to open but Nailsea People urge everyone to be cautious.
The long-awaited opening of Greggs at Crown Glass Shopping Centre was at 7am on Thursday, July 2.
Some never closed like Maynews, pharmacies and food stores whose courageous staff did the equivalent of 'keeping the home fires burning'.
Already open is Aaron’s Pets, Baker’s the Butchers (who have a milk machine and sell fish now), Butterfly Travel, Café 119, Chic Blooms, Greens, Home Additions, John Browns, Nailsea Bowls Club at Mizzymead Recreation Centre, Nailsea library (by appointment see poster), New Look, M&Co, Occasions, Orchards, Parsons, St Peter's Hospice charity shop, WH Smith, The Card Factory and The Works.
Any missed please add to comment boxes below.
The health and safety regulations post lockdown run to 43-pages and at some hairdressing salons clients will have their temperature taken on entry.
Many more places are re-opening on Saturday not necessarily offering a full service and with social distancing maintained at all times.
For Nailsea they include:
• Bennett’s barbers - Saturday nearly fully booked
• Bristol & Wales Cat Rescue charity shop
• Broad Street Hair
• Cadbury House (limited, members only outdoor classes)
• Coates House with prior booking (not compulsory) and queueing system
• Courtyard Barbers
• Grove Sports & Social Centre
• Nailsea Barbers
• Nailsea MicroPub
• Reflections (with new coat of paint outside)
• Sawyers Arms
• The Finishing Touch
• Wetherspoons
• Zaman
SP Hair Designs had 120 voicemails when it set up a booking phoneline prior to its appointment-only opening on Monday, July 6.
The Royal Oak is also reopening on Monday, July 6 and will be operating a booking service for food and re-opening too is Boots the Opticians at Colliers Walk.

And as from Monday, July 6, Noggins Old Fish Bar is reverting back to is normal opening hours of Monday to Thursday noon-2pm and 5-9pm; Friday and Saturday noon-2pm and 5-9.30pm.
The Blue Flame, Costa at Somerset Square and the Ring O’Bells are waiting until Thursday, July 9 to open.

Open-and-shut case

Nailsea Town Council planning committee is hosting a Zoom meeting on Wednesday, June 24, at 7.30pm. 

Item seven on the agenda is 'to discuss the recently implemented measures along High Street, Nailsea by North Somerset Council to support social distancing measures for public safety, in response to the Covid-19 pandemic'.

Due to the coronavirus pandemic the council is unable to hold public meetings at the Tithe Barn.

To join the meeting you will need to click HERE and use the meeting ID: 884 5915 1040 and password: 671684.

Other modes of access can be found on the town council website.

You will be prompted to provide the meeting ID and password. 

On joining the meeting, you will be held in the 'waiting room' until the host invites you into the meeting. 

You will be asked to mute yourself when not speaking, as this will keep background noise to a minimum. 

Further background on the High Street closure is on the Breaking News page.

New role for shopping guru

The High Streets Task Force has confirmed Mark Robinson, co-founder of Ellandi and leading investor in regional town centres, has been appointed as the chairman of the Task Force Board.

The High Streets Task Force is an alliance of place making experts that provides encouragement, tools and skills to help communities and local government transform their high streets.

Ellandi led by Mark acted as the property management company for Nailsea’s Crown Glass Shopping Centre for nearly eight years and led the fight for Lidl to build a supermarket in its car park plus the major refurbishment of Colliers Walk and conversion of office space into apartments.

Mark will work with the new board will guide the work of the Task Force and act as a national voice for high streets, supporting them to transform town and city centres.

In welcoming the appointment, High Streets Minister Simon Clarke MP said "I know that Mark will be a strong voice for ensuring that local businesses and communities get the support they need to reopen safely in the coming weeks."

Leading the creation of inclusive and sustainable communities

Mark is an award-winning entrepreneur and investor in town centres, having co-founded the developer Ellandi in 2008. 

At Ellandi, Mark has helped lead its mission to create the UK’s most inclusive and sustainable communities, raising more than £1.5bn pounds to invest in more than 30 communities across the UK and Northern Ireland, from Enniskillen to Folkestone.

In a career spanning 25 years Mark has worked for both owners and occupiers of town centre properties and in 2019 was president of Revo; a leading membership body that represents the interests of owners, occupiers and local authorities in promoting thriving retail places. 

During this time, he successfully led an initiative to broaden the membership base to embrace the public sector and the launch of the Diploma in Retail and Leisure Place Management in partnership with Solent University.

Mark said: “I am delighted and honoured to be asked to lead this initiative. 

“No-one underestimates the challenges to our town centres, but this long-term initiative, running until 2024, shows the government’s commitment to our towns and the transformation required.

“I look forward to making change happen.

“The Task Force has already provided invaluable advice to town centre stakeholders in the current crisis and we will continue to build capacity, promoting best practice, led by research and evidenced by data.

“The Task Force will provide a rallying point for all of the people who care about our High Streets and advocate the change that is needed.”

Mark was previously a judge of the Great British High Street in 2019; with several Ellandi projects shortlisted.

Ellandi projects have also been recognised with numerous awards for diversity, design, customer service, marketing, community impact and sustainability on a national and international basis.

He worked with Ian Thompson, of Thompson Commercial, on the marketing of the precinct and letting of its retail units.

Ian said: “Nailsea was fortunate in having a person with such talent and respect in his market helping Nailsea forward for seven or eight years.

“I don't know what he would think of the new pedestrianisation of the High Street.

“Personally, I question its validity to protect the public either, one size doesn’t fit all, like many other small market towns.

“Nailsea really isn’t busy enough to have to manage a ‘crowd’ to this scale.

“Nailsea is a convenience-based shopping experience for its local catchment.

“If it's not convenient to shop there, custom will go elsewhere or online, hastening the demise of the High Street and Britain will no longer be a nation of shopkeepers.”

  • Property investor Praxis bought Crown Glass Shopping Centre for a reputed £11.5 million in January this year and appointed manager Mark Berry

Market news

The Works, Colliers Walk reopens on Friday, June 19

  • The Card Factory is open from 9am on Tuesday, June 23

  • Noah’s Ark Zoo Farm re-opens on Tuesday, June 23 – tickets must be bought online beforehand

  • Hairdressers (if government restrictions relaxed) Broad Street, MiMi’s, Reflections and Mane opening from Saturday, July 4 (with the Backwell salon taking bookings from Wednesday, July 1)

  • SP Hair Company is opening on Monday, July 6. The phone lines of the High Street salon will be manned from 10am-2pm from Monday, June 29 for people to book appointments. It will operate with less staff and longer hours to ensure the health and safety of everyone.

For others re-opening is not so certain.

  • Big question mark on some of the charity shops which rely on elderly volunteers although St Peter's Hospice in the High Street is oopen

  • Friday country market at Christchurch vestry hall and monthly Farmers' Market which is currently without a manager which is hopefully for July but nothing confirmed...

DOCTOR BEIJING: A few weeks later than expected by Dr Lilu has finally moved along the High Street to her brand new Nailsea clinIc. The ground floor clinic is at the end of the Glassworks Mews development.  Doctor Beijing Ltd opened in Nailsea in July 2006 and uses traditional Chinese herbal medicine and acupuncture to treat all sorts of illness. Dr Lilu received her professional medical training in the university in Beijing China and now with a state-of-the-art premises her business is likely to prove even more popular with her devotee


SHOP LOCALLY: Nailsea shopkeepers are being invited to display 'Proud To Be A Nailsea Independent Business' posters with the date they stated trading. Parsons bakery, John Browns hardware shop, S&R Burchills greengrocers, Greens and 119 cafés, Chic Blooms. SP Hair Company and Nailsea Music Shop rank among as our best independent businesses. Bethan Walker, of Simply Green Zero Waste, in the High Street has spare posters sponsored by the Eat Festival people who organised free one day food and drink festivals throughout the West Country. Call in to collect. Some like Coate's cider factory which opened in 1788 have long gone but like others nationwide the town has an abundance of charity shops and supermarket chains. Nailsea People shop listings page for contact details HERE, the next eat:festival for Nailsea is on Saturday, October 10

Tesco to cut bakery jobs

Tesco Nailsea is among stores national where changes are being made to its bakery.

A Tesco spokesman said: “Our bakeries are an important part of our offer for customers and will remain so.

“However, over recent years, we have seen a big shift in customer tastes and preferences.

“Customers are buying fewer traditional loaves of bread and are increasingly looking for a wider range of options, with sales of wraps, bagels and flatbreads growing.

“In light of this, we have undertaken a review to make sure our bakery operation is relevant for the way the market and our customers have evolved.

“From May, we are making the following changes in our large in-store bakeries:

  • Altering its space and range to cater to changing customer demand, including the increase in alternatives to traditional loaves;

  • While it will continue to offer scratch baking in 257 stores there will be changes to other bakeries;

  • In 201 stores the most popular products will continue to be baked from scratch with other products moving to part-baked; and

  • In 58 stores Tesco is converting the bakery to full bake-off where all products are delivered pre-prepared, then baked and finished in store.

Improving the customer experience by investing and continuing to roll out new, up-to-date fixtures as well as growing our regional bakery ranges in partnership with small local suppliers.  

Due to some stores doing less scratch baking, as well as the simplified routines these changes will bring, we will unfortunately need fewer colleagues to work in these areas.

As a result, there are 1,816 bakery colleagues being put at risk of redundancy.

At this difficult time, our priority will be to support those colleagues impacted, including finding an alternative role from the many thousands of vacancies we will have available across our store networks between now and May, for those who wish to stay with us. 

Jason Tarry, UK & ROI CEO, said: “We need to adapt to changing customer demand and tastes for bakery products so that we continue to offer customers a market-leading bakery range in store.

“We know this will be very difficult for colleagues who are impacted, and our priority is to support them through this process. We hope that many will choose to stay with us in alternative roles.”

Tesco Nailsea manager Jon Weed said: “Due to the process we are currently in I am unable to comment on what effect this will have on the colleagues at Nailsea store however we will still be selling freshly baked bread daily from the store.

“The amount of lines however will reduce slightly.”

What's in store for Nailsea


Nailsea is to have an indoor farmers’ market this Saturday, February 15, as weather predictions are ‘stormy’.

The market is to move lock, stock but no beer barrels to the atrium at Nailsea School.

In the past bad weather has cancelled the market or stalls were moved into empty shops at Crown Glass Shopping Centre.

However, this hasn’t been possible this month.

Market manager Jo Liddiatt said: “Because of the high winds this weekend we will be indoors at Nailsea School from 9am-1pm.

“We have many regular traders like Sausage Shed, GM Country Sports, Real Pork, Winnies Bakery, Lower Failand Farm, Times Past Cheese Dairy, Somerset Cheese Company, Nutts Scotch Eggs as well as some crafts stalls.”

Currently there is a ‘yellow warning’ from the Met Office for North Somerset at the weekend as Storm Dennis is forecast to disrupt travel plans and wreak havoc with more rain and high winds.



Earlier this week tree surgeons were called to Waitrose Nailsea car park to remove a big branch snapped off in the adverse conditions.

The Monterey Cypress features in Terry Smith’s book Trees Of Nailsea.

And Phil Williams, of Nailsea Skatefest, is asking customers to support the youth event fundraising with their green tokens in the February Community Matters.

Nailsea District Leg Club and Marie Curie are the other two worthy causes.


In other shopping news it is confirmed that not only has the town centre carpet shop moved across Somerset Square it has also tweaked its name.

The Complete Flooring Company is now called Bristol Carpet & Flooring Group which is a family owned business with branches at Emerson Green and Redland.

The shop at 10 Clevedon Walk (the former Changing Places charity shop) has Tristan Chalmers in charge – see Nailsea People shop listings page for contact details HERE,


You have until the weekend to buy a ticket in The Works charity raffle with all proceeds going to Cancer Research.

Manager Kate Kisby said: We’ll be selling tickets from now up until end of day Friday to raise money for Cancer Research.”
Be lucky and call in the shop at 14-15 Colliers Walk and get your ticket.

Prizes are for stationary items to keep little fingers busy during the school half term holiday – other ideas for the break are on the Young Peeps page HERE.



Bakers the Butchers is selling milk but not as we know it.

It has installed a milk machine (not a ‘live’ cow) and customers need to buy a £1 reusable bottle.

Please note the bottle to buy is 'reusable'.

Full or semi-skimmed milk supplied by Chew Valley Dairy costs £1.20 per litre.


Indian Cottage boss Abdul Jabir is relieved to say his High Street premises have been re-inspected by food and hygiene officers and has been awarded a 'good' four rating.

Once one of the top Indian takeaways nationwide its ratings went from five to nil this year when fault was found in food storage and paperwork.

The environment inspectors ruled in December ‘major improvements’ were needed but this week reversed its finding to give the popular takeaway a clean bill of health.

Abdul said: “It has been a nightmare, but we are told the new four rating will be posted on the Food Standards Agency website on Monday.

However, he has been able to display new rating for loyal customers to see.

Read more on the Food and Drink page HERE.

EXCLUSIVE: Full exclusive story about shopping centre sold  on Nailsea People front page for February 2020

ANY OLD IRONS: Nailsea has a new High Street antique shop. The shop  opened in the old McColls newsagents a week before Christmas. The new owner said: “I am hoping the people of Nailsea will come up with an idea for a name.” Stock at the shop is constantly being renewed and prices vary from £5 for a vintage flat iron – a similar one being offered on eBay for five times that price – to an Eames-style designer chair at £395. A 17th century bookcase recently sold for £180.

High Street is tight squeeze

A weight limit is to be introduced along Nailsea High Street –in a bid to stop HGVs from using it as a cut through.

Nailsea Town Council is to apply to North Somerset Council for a 7.5-tonne weight limit for the busy thoroughfare which runs through the town centre.

The move comes after increasing concern about the number of HGVs using the High Street.

The single lane High Street has limited parking bays for the community bus, taxis and short stay spaces for shoppers, but its traffic calming measures make it a tricky route for larger vehicles to negotiate.

A designated route for HGVs has already been put in place for the town.

Lorry drivers are asked to use Stockway North and South, Queens Road and Station Road rather than the High Street.

It is thought that some of the drivers may mistakenly use the High Street after being directed to it as a route by their sat navs.

It is hoped that the new weight limit will come into force this spring.

Nailsea Town Council clerk Jo Duffy said: “We do get a number of HGVs continuing to use the High Street despite a designated route for them being in place around the town.

“A weight limit will hopefully prevent this from continuing from happening and make the area safer for shoppers and pedestrians.”

The move comes at the same time as the town council is investigating the possibility of pedestrianising the High Street.

One proposal being looked at would see the High Street between the roundabout by Iceland to the junction with the Link Road become traffic free.

The top end of the High Street, which is a bus route, would remain unaffected.

The idea came out of previous proposals to close the High Street once a month and relocate the popular community markets.

The High Street was also recently closed for the Nailsea Eat Festival which proved to be a huge

But under current North Somerset Council policy, an application – costing in excess of £1,000 each time – would have to be applied for, making the cost prohibitive.

The town council is currently discussing the idea with businesses and residents.

Mrs Duffy added: “We are investigating the options available and getting feedback from local businesses and residents.

“Any ideas are still very much in the early stages.”

If the plan was approved, access to the High Street for emergency vehicles and the community bus would be retained.

Special bollards which could be dropped to allow access – similar to what is in place in Station Road, Clevedon – could also be installed.

On the carpet?

The Complete Flooring Company which began life in the High Street before moving to Somerset Square has closed.

The previous owner Nick Allen sold the business more than one year ago and it was bought by the Chambers family.

In December it posted a notice in the window saying ‘closed for the Christmas holidays’ but never re-opened and cleared out its stock.

Letting agent Ian Thompson, of Thompson Commercial, said: “I'm led to believe the shop has relocated to the old charity shop in Clevedon Walk.

“But the new owner still has a lease on Somerset Square, Crown Glass Centre, so I'm expecting some issues to arise as I have no client instructions thus far because it's still let as far as we are concerned – he left and didn’t say anything the centre management.”

New home for Doctor Beijing

Doctor Beijing the High Street acupuncture clinic is hoping to move into the end unit at Glassworks News next to the Royal Oak pub in February.

Work is not yet completed on the new premises, said Li Fengrong who owns the business.

A change of use application for the doctors current premises at 49 High Street has been submitted by a financial adviser.

  • New Garden the Chinese takeaway will be closed from Monday to Tuesday, January 20-28, to allow the owners to celebrate Chinese New Year. However, with a break in tradition for the Year of the Rat the Golden Horse is staying open;

  • Meanwhile Indian Cottage at 53 High Street must sort out its zero rating from North Somerset Council food and hygiene inspectors;

  • Bakers the Butchers are still at the end of Queens Road despite persistent reports the shop was moving to the High Street and/or Crown Glass Shopping centre;

  • Coates House is closing from 3pm on Friday, January 24, to allow staff to enjoy their annual Christmas party it will be open as usual at 8.30am on Saturday, January 25; and

  • While going walkabouts in the High Street we spied building works in Heath Road next to Beauty @ 22. There is planning permission for an extension to the cottage.

24hr fuel

Nailsea People reader Chris Fortune asked: “I was wondering whether anyone has information as to why Tesco Nailsea fuel pumps are closed in the evening despite saying they are open 24 hours?”

The opening hours for the petrol station adjacent to the supermarket say online it is open 24 hours and publishes these opening hours at Brockway:

  • Saturday open 24 hours

  • Sunday open 24 hours

  • Monday open 24 hours

  • Tuesday open 24 hours

  • Wednesday open 24 hours

  • Thursday open 24 hours

  • Friday open 24 hours

But a call to the Tesco help centre and we are told different opening hours:

  • Monday to Saturday 6am-8pm

  • Sundays 7am-8pm

  • Unmanned overnight pay-at-pump facilities.

Hopefully that solves the mystery.

Lidl by Lidl

And in other news the rumour is Lidl is still looking to move to Nailsea, according to Somerset Live.

The budget supermarket chain recently revealed the seven towns it is hoping to open new stores in.

This included two stores in Bath, another store and a relocation in Taunton, and stores in Keynsham, Nailsea, Shepton Mallet, Wellington and Weston-super-Mare.

While some towns welcomed Lidl’s intentions in hundreds of comments on social media, others were less keen.

Nailsea people said ‘only in the right location’.

Lidl has been planning to expand into Nailsea for years.

An application lodged by Lidl in September 2014, attracted scores of objections as people were desperate to keep free parking spaces in the town centre.

But many residents said they were keen to have a Lidl at a different site.

A dedicated Facebook page called ‘Nailsea Lidl - yes to store, no to location’ explained: “We are not against Lidl, or any other discounter, setting up in Nailsea, we are only against the proposed location and its impact on the usability and accessibility of the town centre.”

Don't hold your breadth for more news!

Estate agent on the move

Hunters estate agents (not to be confused with Hunter Leahy further along the road at 71) has closed its Nailsea branch.

Nailsea People has been told it will still sell Nailsea homes from a central hub in Portishead.

It was in the summer of 2018 that director Richard Van De Velde took the Heritage businesses at Nailsea, Portishead and Yatton into a franchise and re-branded his offices.

Hunters, which opened its first office in York in 1992 and its first franchising branch in 2006, now has a network of more than 200 branches nationwide.

Richard said at the time: "The rebranding will allow us to offer numerous additional benefits to our existing Heritage Estate Agents customers as well as prospective new ones, and that’s something we’re delighted about.

"Particularly when it comes to technology, marketing and training, operating under the new blue brand of the group is a move that will add a whole new dynamic to our service offering.

"Hunters has a strong nationwide presence and excellent reputation, so we’re delighted to come on board."

But no-one foresaw the closure of the re-storey Nailsea office which was re-modelled back in 2011 after a major fire which cost more than £250,000 to repair.

All sales and rental valuation should now be directed to Hunters Estate Agents and Letting Agents at 46 High Street, Portishead, or call 01275 840600.

Rumours are that a planning application for flats for 104 High Street is likely to be submitted.

BURNS BEER: Nailsea MicroPub is celebrating Scottish poet Robbie Burns with a week-long toast of special ales from across the border. Burns Week is from Wednesday to Sunday, January 22-26, at the Ivy Court tap room off the High Street. The micropub has recently introduced new opening hours – see poster. Owner Mark Ashman said: “We will be opening noon-6pm on Sundays from this month.We look forward to seeing customers pre and post their Sunday roasts.”

Simply Green Zero Waste

This stunning image first appeared on the Twitter feed of Simply Green Zero Waste.

It shows the range of refillable containers for household use supplied by SESI.

Many shops and other established retailers are changing to become unpackaged shops and SESI has a key role as a provider of ethical detergents which help everyone to become part of a circular economy.

This is valued alternative to those seeking to reduce food waste and cut their plastic footprint. Its focus is not profit, it’s to do good.

SESI, stockists and customers like those in Nailsea, are refilling approximately one million bottles a year with its detergents and products that are:

✅  Vegan

✅  Cruelty Free

✅  Biodegradable


Simply Green first started in November 2018 in the form of a market stall in Nailsea and some of the surrounding towns.

The positive response was very exciting and gave owner Bethan Walker the push she needed to take the leap into signing a lease on a shop in Nailsea.

There was a lot of work to do and along with some amazing volunteers, the walls were painted, a new floor was laid and even a sign was made, before the shop opene in March 2019.

The first couple of weeks went by in a flash, and since then Bethan has been expanding the range of product in store.

For more information on what Simply Green sells click  HERE.

Zero rating for takeaway

An Indian takeaway in Nailsea has been given a zero food hygiene rating by North Somerset Council environmental inspectors.

The food and hygiene inspectors visited India Cottage takeaway in the High Street in December and ruled ‘major improvements’ were needed.

Inspectors said changes were needed in its hygienic food handling procedures, including the handling of food including preparation, cooking, reheating, cooling and storage.

The cleanliness and condition of the facilities and building and the management of food safety to ensure food was safe to eat also required major improvement, according to inspectors.

The inspectors also said they wanted evidence that staff know about food safety and wanted details of how standards would be maintained in the future.

The takeaway is due to be re-inspected in the coming weeks.

The takeaway offers the standard range of Indian fayre as well as set meals and 'chef exclusive dishes.'

North Somerset Council spokesman Zoe Briffitt said: “We will be working with the business to help them raise standards."

The report appeared on Bristol Live who said it  has contacted India Cottage for a comment.


Details of festive events at Crown Glass Shopping Centre including the fair and light switch-on on Friday, November 29, 2019 are on the What's On Christmas page and the Remembrance Day photos including the Armistice service at Somerset Square are HERE

Crown Glass Christmas fair collection for Nailsea School

Crown Glass Shopping Centre light switch-on and fair night raises thousands of pounds for Nailsea School.

On Friday, November 29, families enjoying the major Christmas festivities at the Crown Glass Shopping Centre, Nailsea donated more than £1,200.00 to the Nailsea School 60@Sixty campaign.

This year, Nailsea School celebrates its 60th anniversary and to mark the occasion, the school launched its 60 @ Sixty campaign to raise £60,000 to support the school. 

Head teacher Dee Elliot said: “Nailsea School has been at the heart of the community for many generations and because of its close ties to the community, we felt that although ambitious our target is achievable.

“We also invited our students to submit their suggestions to the Student Council who are working with the senior leadership team to finalise a list of items that our school would benefit from.”

Since its launch in September the students, parents and friends have been working hard to raise money with activities including musical bingo, quiz movie nights, calendar sales and the development of an annivers-a-tree.

Crown Glass Shopping Centre manager Martin Nelmes said: “With so many local families coming to the centre for the Christmas lights switch-on, it was decided that this was an ideal opportunity to raise even more money for the school.

“Parents, students, teachers and friends of the school stood the entrances with their collecting buckets.

“As we suspected, even though Christmas is an expensive time for families, everyone delved deeply in their pockets and donated a staggering £1,268.66 to the campaign.”

On Monday, December 16, Martin presents Mrs Elliott with a cheque for the money collected.

Mrs Elliott added: “Since the beginning of the academic year, we have enjoyed many fundraising events and with the donations collected at the Crown Glass Shopping Centre Christmas light switch-on, we have raised £7,000.

 “We are thrilled to have been a part of the event and be supported by our community in this way.”

PHOTOS: Top Nailsea School headteacher Dee Elliot collects cheque from Crown Glass Shopping Centre manager Martin Nelmes and with the bucket on the night is Mrs Elliot and Fiona Davies, school publications & development officer 

PDSA charity shop opens in Nailsea

A small white West Highland terrier was the star guest at the opening of Nailsea’s newest charity shop.

Molly, aged four, was accompanied to the ‘grand’ opening by her owner, student vet Sophie Osborne, who is training at the Bristol PDSA Pet Hospital.

Molly is suffering from a ‘poorly leg’ and is currently being treated at the Bath Road hospital, said Sophie.

The PDSA store in the High Street was ready for business at 10am this morning, Saturday, November 22, making it the ninth shop recycling donations for good causes in the town.

PDSA is the leading veterinary charity providing free and reduced cost treatment to pets.

 The store at 138 High Street will sell pre-loved and new items, plus pet products, all at bargain prices, with profits helping to fund the charity’s nationwide service – there is another store at Portishead.

Nailsea shop manager Anna Hutson along with PDSA head of retail Lloyd Hughes, project manager Martin Wright, and area manager Paul Gibbs were all at the opening.

Anna said: “We are happy to accept all types of donations, clothing, homeware, DVDs, furniture and electrical items.

“And every penny we raise will help local sick and injured pets.”

PDSA has been saving pets and changing lives since 1917.

In that time, it has helped more than 20 million pets, providing 100 million treatments.

For more information about PDSA, please visit